22 days old

Transcript Specialist - North Campus

San Jacinto College
Houston, TX 77049
  • Job Code
    113967843

San Jacinto College

Equal Opportunity Statement: The San Jacinto College District is committed to equal opportunity for all students, employees, and applicants without regard to race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, sexual orientation, gender expression or identity, genetic information, marital status, or veteran status in accordance with applicable federal and state laws.

Reponsibilities:
  • Process requests for transcripts, verify accuracy; validate and distribute transcripts according to requests.
  • Greet visitors in person or on the phone, providing customer service with advice and guidance regarding the college's processes; may refer customers to appropriate department.
  • Provide enrollment verification, and degree certifications and other academic records as requested.
  • Process diploma printouts, reprints and mailing of diplomas.
  • Process updates to academic and demographic information.
  • Update student residency.




Knowledge, Skills and Abilities:
  • Ability to prepare and complete relevant paperwork.
  • Ability to follow verbal or written instructions.
  • Records maintenance skills and ability to maintain confidentiality.
  • Knowledge of customer service standards and procedures.
  • Knowledge of the rules, regulations, and laws regarding student records.
  • Ability to communicate with and provide assistance to customers.
  • Excellent organizational skills and attention to detail.
  • Ability to work effectively with diverse populations.
  • Possess computer literacy (Outlook and MS Office).

Required Education:
  • High school diploma or equivalent.

Required Experience:
  • One year of office experience.
  • Customer service experience.

Preferred Experience:
  • Banner student software experience.
  • Experience working at an institution of higher education.


Salary Grade: 14

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule

Requisition Number: req2171

Posting Close Date: 10/4/2019

PI113967843

<br/><b>San Jacinto College</b><br/><br/><b>Equal Opportunity Statement:</b> The San Jacinto College District is committed to equal opportunity for all students, employees, and applicants without regard to race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, sexual orientation, gender expression or identity, genetic information, marital status, or veteran status in accordance with applicable federal and state laws.<br/><br/> <strong>Reponsibilities:</strong> <br><ul><li> Process requests for transcripts, verify accuracy; validate and distribute transcripts according to requests. </li><li> Greet visitors in person or on the phone, providing customer service with advice and guidance regarding the college's processes; may refer customers to appropriate department. </li><li> Provide enrollment verification, and degree certifications and other academic records as requested. </li><li> Process diploma printouts, reprints and mailing of diplomas. </li><li> Process updates to academic and demographic information. </li><li> Update student residency. </li></ul><br><br><br><br><b><u> Knowledge, Skills and Abilities: </u></b><br><ul><li> Ability to prepare and complete relevant paperwork. </li><li> Ability to follow verbal or written instructions. </li><li> Records maintenance skills and ability to maintain confidentiality. </li><li> Knowledge of customer service standards and procedures. </li><li> Knowledge of the rules, regulations, and laws regarding student records. </li><li> Ability to communicate with and provide assistance to customers. </li><li> Excellent organizational skills and attention to detail. </li><li> Ability to work effectively with diverse populations. </li><li> Possess computer literacy (Outlook and MS Office). </li></ul><br><b><u> Required Education: </u></b><br><ul><li> High school diploma or equivalent. </li></ul><br> <strong>Required Experience:</strong> <br><ul><li> One year of office experience. </li><li> Customer service experience. </li></ul><br> <b>Preferred Experience:</b> <br><ul><li> Banner student software experience. </li><li> Experience working at an institution of higher education. </li></ul><br><br><b>Salary Grade: </b>14<br><br>Salary is based on the Board-approved salary schedule for the current fiscal year. <a href="http://www.sanjac.edu/san-jacinto-college/salary-schedules" target="_blank"><b>See Salary Schedule</b></a> <br><br><b>Requisition Number:</b> req2171<br><br><b>Posting Close Date:</b> 10/4/2019<br><br> <img src="https://analytics.click2apply.net/v/j75aVduNaBN4SRZ6uxxG8"> <p>PI113967843</p>

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Posted: 2019-09-24 Expires: 2019-10-25

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Transcript Specialist - North Campus

San Jacinto College
Houston, TX 77049

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