1 hour

Support Services Specialist- Headquarters

CommonWealth Central Credit Union
San Jose, CA 95124

Support Services Specialist (Card Services, ACH, Wires, Check Processing)


 


We are currently accepting applications for a full-time Support Services Specialist at our San Jose corporate office.


 


As a Support Services Specialist, your major responsibilities will include:



  • Support plastic card programs (signature and PIN based), including ordering, managing card inventory and processing cardholder disputes

  • Process all ACH transactions (RDFI and ODFI)

  • Perform Federal Reserve check item processing (forward items, returns and inclearing)

  • Process incoming/outgoing wire transfers



 


Our ideal candidate will possess: A minimum one year of similar or related experience in a financial institution strongly preferred. Strong working knowledge of card processes including disputes and chargebacks in accordance with Regulation E timeframes and/or Accredited ACH Professional (AAP) certification a plus. Exceptional customer service skills are required, as well as verbal and written communication skills. Ability to multi-task, work independently and prioritize a variety of tasks and projects a necessity. Ability to thrive in a fast-paced environment and to work well as part of a team required. Proven attention to detail, strong problem resolution skills and follow through a must. Proficient in Microsoft Outlook, Excel and Word.


 


Pay Range: $27.26/hour- $34.07/hour; based on skills and experience.




For immediate consideration, apply today!


 


CommonWealth is an Equal Opportunity Employer

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Posted: 2023-02-07 Expires: 2023-03-09

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Support Services Specialist- Headquarters

CommonWealth Central Credit Union
San Jose, CA 95124

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