17 days old

Senior Unified Communications Engineer

Amgen
Phoenix, AZ 85003
  • Job Code
    115093160
Amgen

Job ID: R-85958
Location: Phoenix, AZ, US 85002

At Amgen, our mission is to serve patients. We operate in a large, global, complex environment. We use world class technology to connect our patients and products with the best teams all over the world. Some of the systems we are using today include Service Now, Workday, Salesforce, AWS, Skype For Business and O365. We are looking for a highly motivated and forward-thinking Senior Unified Communications Engineer to join our team. We will be implementing a new Unified Communications platform. You will be responsible for evaluation, design, configuration and implementation for voice, video, instant messaging and conferencing. If you're interested in the challenge of executing premier engineering and architecture, we would love to speak with you.

Responsibilities:
  • Unified Communications thought leader and subject matter expert in integration
  • Lead development efforts on complex solutions and/or interfaces and drive strategy of unified communications platform.
  • Establish relationships with internal and external partners to drive road maps from our existing platforms to integrate with new technologies
  • Work with both the cloud operations and applications teams
  • Responsible for designing and detailing solutions containing components of infrastructure and applications communicating these solutions to team members, application owners and management


Basic Requirements:

Doctorate degree

OR

Master's degree and 3 years of Unified Communications experience

OR

Bachelor's degree and 5 years of Unified Communications experience

OR

Associate's degree and 10 years of Unified Communications experience

OR

High school diploma / GED and 12 years of Unified Communications experience

Preferred Requirements:
  • 8+ years' experience as a Unified Communications Engineer/Architect
  • Experience with voice gateways and utilizing various protocols including SIP, H323, ISDN, PRI
  • Knowledge of network communications such as firewalls, load balancers, IP addresses, DNS, Proxy, SD-WAN, TCP, UDP, QOS
  • Experience with Microsoft Teams, Skype for Business, Cisco Unified Communications Manager, Instant Messaging, Polycom
  • Solid knowledge of Windows and Linux OS
  • Ability to enable and support mobility for voice, video and content sharing
  • Strong understanding of change management principles and process
  • Excellent interpersonal skills
  • Cloud experience (AWS preferred)
  • Experience in system administration


Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PI115093160

<b>Amgen</b><br/><br/><b>Job ID: </b>R-85958<br/><b>Location: </b>Phoenix, AZ, US 85002<br/><br/>At Amgen, our mission is to serve patients. We operate in a large, global, complex environment. We use world class technology to connect our patients and products with the best teams all over the world. Some of the systems we are using today include Service Now, Workday, Salesforce, AWS, Skype For Business and O365. We are looking for a highly motivated and forward-thinking Senior Unified Communications Engineer to join our team. We will be implementing a new Unified Communications platform. You will be responsible for evaluation, design, configuration and implementation for voice, video, instant messaging and conferencing. If you're interested in the challenge of executing premier engineering and architecture, we would love to speak with you.<br><br>Responsibilities:<br><ul><li>Unified Communications thought leader and subject matter expert in integration</li><li>Lead development efforts on complex solutions and/or interfaces and drive strategy of unified communications platform.</li><li>Establish relationships with internal and external partners to drive road maps from our existing platforms to integrate with new technologies</li><li>Work with both the cloud operations and applications teams</li><li>Responsible for designing and detailing solutions containing components of infrastructure and applications communicating these solutions to team members, application owners and management</li></ul><br><br>Basic Requirements: <br><br>Doctorate degree<br><br>OR<br><br>Master's degree and 3 years of Unified Communications experience<br><br>OR<br><br>Bachelor's degree and 5 years of Unified Communications experience<br><br>OR<br><br>Associate's degree and 10 years of Unified Communications experience<br><br>OR<br><br>High school diploma / GED and 12 years of Unified Communications experience<br><br>Preferred Requirements:<br><ul><li>8+ years' experience as a Unified Communications Engineer/Architect</li><li>Experience with voice gateways and utilizing various protocols including SIP, H323, ISDN, PRI</li><li>Knowledge of network communications such as firewalls, load balancers, IP addresses, DNS, Proxy, SD-WAN, TCP, UDP, QOS</li><li>Experience with Microsoft Teams, Skype for Business, Cisco Unified Communications Manager, Instant Messaging, Polycom</li><li>Solid knowledge of Windows and Linux OS</li><li>Ability to enable and support mobility for voice, video and content sharing</li><li>Strong understanding of change management principles and process</li><li>Excellent interpersonal skills</li><li>Cloud experience (AWS preferred)</li><li>Experience in system administration</li></ul><br><br>Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.<br><br>As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.<br><br>Join Us <br> <br> If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen. <br> <br> Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses. <br> <br> As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients. <br> <br> Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.<br/><br/> <img src="https://analytics.click2apply.net/v/2Vml71tKWnY2FZVPFDBKj"> <p>PI115093160</p>

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Posted: 2019-11-02 Expires: 2019-12-03

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Senior Unified Communications Engineer

Amgen
Phoenix, AZ 85003

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