1 day old

Retail Manager 2

Saint Louis, MO
  • Job Code
Careers Center | Retail Manager 2
  • Retail Manager 2

    Location US-MO-SAINT LOUIS
    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description

    Sodexo is seeking an experienced, motivated Retail Manager 2 for St Louis University


    Saint Louis University is a Jesuit Catholic campus with an enrollment of 13000 students. Sodexo provides resident dining, retail, catering, and concessions on campus with a total managed volume of $13 million annually.


    .This Retail Manager 2 will oversee 7 retail locations with an annual revenue volume of $3M.  


    The successful candidate will

    • be a team first individual who enjoys being engaged in the day to day operations of a fast pace, high volume retail business
    • 3 + years prior experience working with national food retail brands and standards in a university or food court environment preferred
    • have proven experience with cash handling procedures, POS systems and able to successfully train staff
    • Be highly focused on customer service, employee engagement and experience in a union environment
    • Have experience with labor costings scheduling and employee training

    Position Summary

    Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
    Key Duties
    - Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
    - Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
    - Manages cash handling protocols & control procedures according to Sodexo policies.
    - Maintains client satisfaction for food quality & customer service.
    - Accountable for the execution of service quality by maintaining the highest level of delivery.
    - Supervises day-to-day work activities of food service workers. 



    Qualifications & Requirements

    Basic Education Requirement - High School Diploma or GED or Equivalent
    Basic Management Experience - 1 year

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




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    Saint Louis, MO

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