7 hours

Retail Manager 2

Malibu, CA
  • Job Code
Careers Center | Retail Manager 2
  • Retail Manager 2

    Location US-CA-MALIBU
    System ID
    Food Service
    Relocation Type
    Yes - According to Grade
    Employment Status
  • Unit Description

    Are you dedicated to providing stellar customer experience?  Looking for the opportunity to grow with an international company?


    Sodexo is seeking a Food Retail Manager 2 who is laser focused, creative and imaginative with a discriminatory eye for detail for our campus account at Pepperdine University - a high profile account located in beautiful Malibu, California. The Retail Manager 2 will  lead our Dining Services team on our graduate campuses with a high volume of foot traffic and sales.  The campus executes 7,500 transactions per day on average at this all retail account.  Your responsibilities include maintaining food quality and guest service in a cash handling retail food operation that includes branded concepts, in-house formats and signature designs. May assume GM's responsibilities and authority in his/her absence. Assists in maintenance of cash control and payroll records.


    The ideal candidate will have:

    • 2 - 3 years previous Food Retail management experience, preferably overseeing multiple high volume, fast paced and highly demanding food retail venues.
    • Experience using, training and managing a Point of Sale system, cash handling.
    • Eye for marketing - implementing and overseeing marketing and sales strategies to increase retail sales.
    • Strong hospitality focus - be engaged and interactive with our clients, students, faculty and employees.
    • Ability to work weekends and “mid-shifts.”
    • Seeking Bilingual candidates - the ability to speak Spanish could be helpful in managing this workforce.

    This RETAIL Manager 2 will meet the operating standards and expectations as well as proven results in the following areas:

    •  Leadership – able to provide effective communication to a diverse team of frontline staff and integrate into the current management team along with passion and dedication to be “one of the best,” highly engaged in day to day operations.
    •  Training – able to articulate, demonstrate and uphold operating standards and expectation for the frontline staff through hands on training, coaching and follow up.
    •  Financial – proven excellent results with food cost, labor and controllable expenses.
    • Organization - The campus executes 7,500 transactions per day on average at this all retail account.


    Why Sodexo at Pepperdine University ?

    Pepperdine is a showcase account located on 830 acres of hillside overlooking Malibu beaches and Santa Monica (12 miles away) while the Pacific Ocean laps nearly at our doorstep. 


    Do you want to become part of a high energy team, and be the “Hands On” manager who is imaginative with a discriminatory eye for detail and excellent business acumen to lead our Waves Café team.  


    If you believe “one must not eat to live, but must live to eat” and believe you can contribute and want to be part of a forward thinking, passionate, and dedicated team , and consider yourself to be highly guest service oriented then this is the right place for you to grow your career and your skills by joining our team.

    Position Summary

    Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
    Key Duties
    - Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
    - Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
    - Manages cash handling protocols & control procedures according to Sodexo policies.
    - Maintains client satisfaction for food quality & customer service.
    - Accountable for the execution of service quality by maintaining the highest level of delivery.
    - Supervises day-to-day work activities of food service workers. 



    Qualifications & Requirements

    Basic Education Requirement - High School Diploma or GED or Equivalent
    Basic Management Experience - 1 year

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




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    Retail Manager 2

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