5 hours

Retail Manager 2

  • Job Code
Careers Center | Retail Manager 2
  • Retail Manager 2

    Location US-HI-HONOLULU
    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description

    Sodexo is seeking an experienced Food Retail Manager 2 at University of Hawaii Manoa - in Honolulu, HI.  The Retail Manager will manage the 1st floor units at UofHi - Manoa's Campus Center Building.  Currently there are 2 stores....Stir Fresh (in-house concept) and Pizza Hut Express (national brand).  Stir Fresh is an in-house brand that often is the location for pop up restaurants....such as Grumpy's Seafood and Wasabi and Ginger.  Pizza Hut Express is a licensed store which will follow the national brand standards.  These locations are primarily Monday - Friday lunch operations but the vision is to expand hours and scope in the 1st floor location.


    The Ideal Candidate will have:

    • Previous supervisory/management background in High volume food service - restaurants, mall food courts, universities or hospitals.
    • Have extensive cash handling management experience and use of Point of Sale equipment.
    • Understand how to manage multiple venues across campus – having a background with maintaining standards of national food brands.
    • Have strong organizational skills – be a “Go-Getter” attitude and be able to handle the fast paced environment of a large food service operation – having a high volume dining background.
    • Be a visionary – always thinking towards the future: what can we do different next semester, next spring… while handling the day to day food retail operations
    • Have an “Eye for Marketing” - implementing and overseeing marketing and sales strategies to increase retail sales.
    • Have a strong hospitality focus - be engaged and interacting with our clients, students, faculty and employees.
    • Current experience in Food service in Hawaii is preferred - understanding island culture, cuisine, workforce.  There is NO RELOCATION assistance.

    Position Summary

    Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
    Key Duties
    - Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
    - Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
    - Manages cash handling protocols & control procedures according to Sodexo policies.
    - Maintains client satisfaction for food quality & customer service.
    - Accountable for the execution of service quality by maintaining the highest level of delivery.
    - Supervises day-to-day work activities of food service workers. 



    Qualifications & Requirements

    Basic Education Requirement - High School Diploma or GED or Equivalent
    Basic Management Experience - 1 year

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




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