28 days old

Request for Proposal (RFP) Writer

Five9, Inc.
San Ramon, CA 94583

Request for Proposal (RFP) Writer


Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.


Key Responsibilities

  • Evaluate and respond to technical requests for proposal (RFPs/RFIs)

  • Apply knowledge of both industry and Five9 technology to responses

  • Understand and write new responses based on input from internal Subject Matter Experts

  • Track work progress of proposals

  • Edit documents for grammar, style, format, and content

  • Work with existing boilerplate and rough draft material from subject matter experts and convert into high-impact content for proposals

Key Requirements

  • Bachelors degree is highly preferred

  • Technical writing and/or contact center experience preferred

  • Strong written English language skills

  • Ability to manage deadlines

  • Expertise in Microsoft Office Suite, especially Word and Excel

  • Must have strong organizational skills and attention to detail

  • Ability to work as a team player

Posted: 2020-08-23 Expires: 2020-09-22

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Request for Proposal (RFP) Writer

Five9, Inc.
San Ramon, CA 94583

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