19 days old

Release Manager

Campus Management
Boca Raton, FL 33431
  • Job Code
Campus ManagementThe Release Manager is responsible for overall coordination across many critical Cloud Operations business functions including Release Management, Deployment Scheduling and Problem Management. A good candidate for this role will possess strong problem solving and time management skills as well as excellent communication skills for internal and external C-level communications. A complex understanding of the software delivery lifecycle and SCRUM development methodologies is preferred.

  • Coordinate releases in advance of GA across customer and product base
  • Helps align release calendar to ensure overlaps are minimized to ensure rapid deployments with high quality
  • Create an environment whereby the teams are informed and in agreement on delivery goals, complex dependencies, and exception processes.
  • In partnership with multiple leaders, track and communicate to Stakeholders information such as release calendar, risks and risk mitigation strategies, impediments, and status
  • Assist the team in establishing a consistent and predictable release cadence
  • Identify and facilitate the removal of team impediments and escalate as appropriate
  • In coordination with Managers, facilitate cross-organization coordination and collaboration to solve needs for complex testing, validation, and deployments
  • Track and report on release deployment success and opportunities
  • Define proactive and reactive ITIL problem management practices for cloud operations organization
  • Drive ITIL problem management best practices and educate the Cloud Operations organization on the same.
  • Manage problems across the deployment cycles to reduce impact and frequency of occurrence
  • Work with various teams to determine the root cause of issues raised so that next steps can be adequately planned
  • Log enhancement requests and coordinates across teams to ensure items are prioritized and delivered quickly
  • Lead daily discussions on outstanding problems and track to full resolution


  • Proficient in the Microsoft Suite of products including Word, Excel, PowerPoint, Project, Visio and SharePoint.
  • An understanding of other tools like Azure DevOps (ADO) and ServiceNow.
  • Excellent public speaking, presenting and business writing are critical to success in this role.

Education/Experience Requirements

  • Bachelors Degree in a related field
  • At least 3-5 years of managerial experience is required
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.



Posted: 2020-09-08 Expires: 2020-10-09

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Release Manager

Campus Management
Boca Raton, FL 33431

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