29 days old
2018-08-232018-09-22

Patient Services Manager 2

Sodexo
Naples, FL
  • Job Code
    73544
Careers Center | Patient Services Manager 2
  • Patient Services Manager 2

    Location US-FL-NAPLES
    System ID
    73544
    Category
    Food Service
    Relocation Type
    No
    Employment Status
    Full-Time
  • Unit Description

    Sodexo is seeking to fill a Patient Services Manager 2 position for North Naples Hospital in Naples, Florida. This individual will be responsible for implementing and running Sodexo's Expressly For You meal program for this 275 bed hospital.

     

     Are you the experienced food service manager we’re seeking?

     

    We are looking for candidates who can:

    • implement performance improvement and quality assurance programs targeted to improve customer satisfaction;
    • monitor patient tray operations and daily meal rounding;
    • interact with patients and the nursing staff;
    • perform tray assessments, training, stocking/inventory of the floors; and
    • perform some HR functions and direct supervision of hourly associates.
    • have total focus on driving patient satisfaction scores
    • drive change by their great customer service skills and communication
    • has high volume experience in patient services and experience with Sodexo's At Your Request Meal program.

     

    The ideal candidate will have the following:

    • Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies
    • Previous experience working in a high volume facility
    • Strong management skills, preferably in health care but not necessarily if you are also a dietitian

    Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.

     

    Working for Sodexo:

    How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

     

    We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. 

    Position Summary

    Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
    Key Duties
    - Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

    - Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

    - Establishes operating standards, implements quality improvements and communicates them to employees.

    - Performs audits and prepares reports.
     


     

     

     

    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree
    Basic Management Experience - 2 years
    Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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    Naples, FL

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