10 hours
2018-08-152018-09-14

National Logistics Coordinator

Monterey Mushrooms, Inc.
Houston, TX 77024
JOB TITLE:                            National Logistics Coordinator


NUMBER OF OPENINGS:       1

BUSINESS UNIT:                  Logistics

LOCATION:                           Houston, TX            

REPORTS TO:                      Logistics Manager

WORK SCHEDULE:              Generally: Position 2: Wed-Sun 8pm to 6am


TRAVEL TIME %:                  Generally None

TYPE OF POSITION:            Full Time

FLSA STATUS:                     Salary Non-Exempt



POSITION SUMMARY:

This position supports nationally all transportation/logistics activity within our three regions.  This position will be scheduled for work twelve hour shifts, which may be scheduled on day, night, weekends, or weekdays. Serves as a primary point of contact for drivers, equipment providers, contract carriers, external customers and internal departments. Will manage multiple activities simultaneously. Will track truck deliveries; ensure routes are progressing on schedule. Will assist with driver and customer delivery issues to be resolved. Maintains accurate and timely electronic records. Is a key element in the organizations quality standards for services.



JOB REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and ability required for this position. Reasonable accommodations may be made to ensure individuals with disabilities are able to perform the work functions.



Essential Duties and Responsibilities:



  • Include the following:  This is not intended to be an all-inclusive list of the duties and responsibilities of the job described, but is intended only to describe the general nature of the job, and does not restrict the supervisor's/managers right to assign or reassign duties and responsibilities to this job at any time.

  • Interact with employees and customers by telephone or electronically in order to provide information about distribution routes, schedules, and status of customer deliveries.

  • Capability of making decisions quickly and communicating information to appropriate parties.

  • Maintain and distribute daily, weekly, and monthly reports.

  • Check to ensure that appropriate changes were made to resolve situations.

  • Must possess a commitment to exceeding customer expectations and delivering excellent customer services at all times.

  • Keep records of interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

  • Analyzing information and evaluating results to choose the best solution and solve problems.

  • Refer unresolved situations to designated departments for further investigation.



Secondary Duties:



  • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Monitoring and reviewing information from materials, events, or the environment, to detect or  assess problems.

  • Using computers and computer systems to update, maintain, data entry, enter data, or process information.

  • Entering, transcribing, recording, storing, or maintaining information in written or electronic form.



COMPETENCIES:



  • Planning and Organizing Engages in short and long-term planning, sets priorities to optimize time usage, adheres to schedules and plans.

  • Creativity and Innovation Initiates conceptual ideas with practical applications, develops creative strategies and opportunities, creative thinking and problem solving, promotes a creative climate.

  • Judgment and Decision Making Solves problems, considers relevant alternatives before making decisions, displays intuitive judgment, shows timeliness and conviction in making recommendations and decisions.

  • Teamwork and Relationship-Building Skills Assists team members in accomplishing their objectives by helping things go right, establishes effective working relationships, and promotes team efforts.

  • Adaptability and Change Management Skills Ability to change to fit changed circumstances. Has the skill to multi- task and juggle competing priorities.

  • Develops Subordinates or Self Strives to learn and grow, maintains current knowledge in the field.

  • Communication and Cooperation Effectively communicates upward, downward and laterally. Prevents unproductive responses, improves the effectiveness of communications and interactions with others.

  • Accountability and Productivity Holds themselves accountable to team members, accepts responsibility for their own decisions, sustains peak performance and solves problems that impede productivity.





SKILLS, KNOWLEDGE AND ABILITIES:



  • General knowledge of the trucking / distribution industry.

  • Ability to function well in a fast-paced, team-focused environment where constant change is the norm.

  • Ability to organize workload and prioritize effectively.

  • Ability to scan and file documents as required.

  • Ability to work with multiple computer programs.

  • Assertive problem solver who looks beyond the standard solutions to overcome challenges.



EDUCATION AND WORK EXPERIENCE:

Required:



  • High School diploma or equivalent required. 

  • College education preferred.

  • Prior Customers Service experience required.

  • Strong team player, mature, independent, and work well in a fast-paced environment.

  • Must have excellent computer skills, Microsoft Office.



Desired:



  • English/Spanish bilingual a plus.

  • Previous experience in Logistics (Freight Forwarding, Dispatching DOT Drivers).



Notice:The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. 

 


Equal Opportunity Employer/ Veterans/ Disabled


For full details, including physical demands, request the full job description.

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National Logistics Coordinator

Monterey Mushrooms, Inc.
Houston, TX 77024

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