27 days old

Messaging Engineer

Arnold & Porter
Washington, District of Columbia 20001
  • Job Code
    1451, 1452
  • Job Type
  • Job Status
    Full Time

The Information Technology Department of Arnold & Porter has an opening for a Messaging Engineer in Washington, DC office or Tallahassee Operations Center.  The Messaging Engineer is responsible for all aspects of electronic messaging across the enterprise which includes technologies such as Microsoft Exchange 2010/2016, Exchange Online, Cisco IronPort, and VMWare AirWatch.

Responsibilities include but are not limited to the following:

  •  Designing, developing, implementing and optimizing Microsoft Exchange based messaging systems to ensure uninterrupted electronic communications with clients.
  • Implementing and maintaining various systems and technologies (i.e., edge systems, message hygiene and data encryption) to protect data availability, integrity, and confidentiality.
  • Troubleshooting and resolving system issues and escalated end users’ support tickets.
  • Serving as Subject Matter Expert for Exchange, MDM, and associated messaging systems.
  • Coordinating configuration changes, patches, and upgrades to the systems with business units and other IT support teams to minimize users’ impact.
  • Defining and owning configuration and change management processes for all messaging related systems to ensure no disruptions to day-to-day business.
  • Developing and maintaining appropriate monitoring, maintenance and support processes in order to provide messaging systems that are highly available and high performing.
  • Documenting systems, including configurations, processes and system policies.
  • Working with the training team to develop appropriate application training resources for end-users.
  • Performing e-discovery search, export, and import of mail data.
  • Assisting with disaster recovery planning and testing for Exchange and message related systems.


  • Four-year college degree preferred, equivalent experience will be considered.
  • Previous employment in legal information technology is desired, but not required.
  • Microsoft Exchange Certifications (MCTS, MCITP, or MCM) is a plus.
  • Minimum of three (3) years of experience working with Exchange 2010/2013/2016; knowledge of Exchange 2016 and/or Exchange Online are highly desired.
  • In-depth knowledge of designing and maintaining enterprise level highly available Exchange environment – multiple sites with redundant routings and DAG.
  • Minimum of three (3) years of experience with Anti-spam, and anti-malware technologies (Cisco IronPort, FireEye, Mimecast, Proofpoint).
  • Expert understanding of Microsoft technologies – Active Directory, Microsoft Clustering, Windows Server OS.
  • Deep understanding of basic networking – DNS, TCP/IP, Routing, Firewall Ports, Load Balancing, etc.
  • Experience with Mobile Device Management (MDM) solutions such as VMWare AirWatch, Good, and MobileIron.
  • Experience with server virtualization (VMWare).
  • Experience with Unified Messaging (Jabber, SharePoint, Unity).
  • Scripting experience with PowerShell.
  • Strong analytical and problem solving skills.
  • Ability to handle multiple projects with frequent shifting priorities.
  • Outstanding client service skills, excellent oral and written communication skills.
  • Ability to communicate complex technical information to a non-technical audience.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Confidence working with all levels within the organization.
  • Must have the capacity to be decisive and flexible.
  • Ability to effectively present information and respond to questions from groups of managers, clients and the general public.

Arnold & Porter is an equal opportunity and affirmative action employer that does not discriminate on the basis of race, color, creed, religion, national origin, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), age, marital status, sexual orientation, gender, gender identity, gender expression, transgender, disability, medical condition, family leave status, citizenship status, ancestry, genetic information, military or veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Our Firm's equal opportunity policy applies to all employment practices and terms and conditions, including, without limitation, recruitment, employment, assignment, training, compensation, benefits, promotions, disciplinary action and terminations. To achieve our goal of equal opportunity, Arnold & Porter maintains an affirmative action plan through which it makes good faith efforts to recruit, hire and advance in employment qualified minorities, females, individuals with disabilities and protected veterans. If you would like more information about your EEO rights as an applicant under the law, please click EEO is the LAW and the Supplement poster.

Arnold & Porter is an EO Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.


Posted: 2019-08-20 Expires: 2019-09-19

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Messaging Engineer

Arnold & Porter
Washington, District of Columbia 20001

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