1+ months

Manager, Payment Operations

Barcelona, Catalunya 08039
  • Job Code

Brainlys Manager, Payment Operations owns and manages our global payment systems and payment performance KPI. Collaborating closely with Product and Marketing teams across the company and their respective teams, the Manager, Payment Operations will build and tune payment solutions that support their product and business goals.

What you will do

  • Coordinate with Product and Business stakeholders and their respective teams to identify the highest value opportunities for further development of Brainly Payment Systems in support of Product and Business goals.
  • Implement new payment methods and services providers in support of Product and Business goals end-to-end including coordinating with Marketing, Legal, Finance, and the Product organization to ensure a successful launch of these projects to the customer.
  • Collaborate with key Product and Business stakeholders to define, develop, and deliver prevention and mitigation actions to maintain a healthy and high-performing global payment system
  • Create, monitor, and maintain payment operational metrics and KPI.
  • Define, coordinate, implement, and track prevention and mitigation actions to ensure healthy and high-performing payment systems globally.
  • Manage the definition, development, and delivery of payments related projects.

What you need to be successful in this role:

  • 2 years working experience in this role/capacity or demonstrated experience in performing these duties required
  • Demonstrated experience working with global payment systems and methods of payments
  • Demonstrated experience working in a cross-departmental collaborative manner and playing a key role in facilitating communication and coordination.
  • Demonstrated experience monitoring and maintaining payment operational metrics and KPI.
  • Preferred - demonstrated experience leading the implementation of new payment methods and/or payment service providers
  • Attributes
    • Analytical, data-informed decision maker
    • Self-motivated
    • Autonomous
    • Results-focused
    • Critical thinker
    • Strong problem-solving skills
    • High attention to detail
    • Clear and effective communicator
    • Able to remain highly organized in a loosely structured, fast-paced environment
    • Proven ability to execute and complete projects and tasks in a timely manner
    • Excellent project management skills with the ability to manage multiple projects at one time
  • Skills and systems
    • Google Workspace or similar
    • Confluence (preferred)
    • JIRA (preferred)
    • SQL (preferred)
    • Grafana (preferred)


Location: Barcelona (Carrer de LEscar, 26 Edificio de OneCowork)

Some of our benefits:

  • Flexible working hours and the possibility to work remotely
  • Personal development budget 800$ per year + unlimited time off policy for participation in conferences and workshops and access to an online learning platform with courses from Udemy, Harvard Manage Mentor and many others
  • Full medical insurance (including partner and children)
  • Gym & wellness card (including access to gyms, sports classes)
  • Access to the Mental Health Helpline - providing virtual support of external psychologists, psychotherapists, and coaches
  • Possibility to join one of our Employee Resource Groups and initiatives (Inclusion Council, Ladies at Brainly, Brainly Cares)
  • If needed, additional budget for remote work accessories


Brainly is the world's largest peer-to-peer learning community for students, parents and teachers. At brainly.com, and its group of websites around the world, students connect to both receive and offer help with homework problems and questions. The unique opportunity for students to freely ask questions and gain the confidence that comes from helping others and inspires students to learn in a collaborative community that receives more than 350 million users each month.

Based in Krakw, Poland, with its US headquarters in New York City, Brainly is currently available in 35 countries. The total funding from current investors, including Naspers, General Catalyst Partners, Point Nine Capital, Runa Capital and Learn Capital equals $150M. More information about Brainly is available on www.brainly.com.

By sending us your application, you agree that Brainly sp. z o.o. with its seats in Krakow, will process your data contained in the form below and in the documents you attach in to participate in recruitment. In connection with this, you have the right to withdraw your consents, the right to access to your data, the right to obtain their copy, rectify them, erase, limit their usage and also data portability right and object to their use by Brainly, as well as to lodge a complaint with the President of the UODO. If you have any questions regarding the use of information about you and exercising your rights related to this use, please contact our DPO - privacy@brainly.com. If you want get to know more about how Brainly uses and process your personal data [click here].


Posted: 2021-01-26 Expires: 2021-02-26

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Manager, Payment Operations

Barcelona, Catalunya 08039

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