30 days old

Manager, Indirect Tax

Five9, Inc.
San Ramon, CA 94583

Indirect Tax Manager


Join a company that has tripled annual revenues each of the past three years and is acknowledged by industry analysts as the pioneer in the next generation of cloud contact center solutions! The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences.  For more information visit www.five9.com.


Five9 is seeking an experienced Indirect Tax Manager to join its growing tax team.  You will be joining a team that enjoys an interesting, fast paced environment with a company focused on a positive employee/company culture.  The Transaction / Indirect Tax Manager will be involved in all aspects of indirect tax compliance relating to Five9s SaaS and Telecommunications operations.  This position requires demonstrated competence in sales/use and gross receipts tax matters, along with Federal and State telecommunication regulatory compliance.  The ideal candidate is detail-oriented, organized and able to deliver on tight timelines.


Location: San Ramon, CA


Key Responsibilities:

  • Manage monthly, quarterly and annual sales and use tax, telecommunications tax, GST/HST and VAT filings.

  • Review and approve monthly indirect tax accruals and GL reconciliations.

  • Manage all federal and state telecommunications regulatory filings.

  • Assist with customer and inter-department tax inquiries.

  • Provide indirect tax advice to business units.

  • Handle all audits by tax authorities and provide documents requested by financial auditors.

  • Track all tax assessment notices and manage through closure.

  • Work with Billing to ensure proper invoicing of indirect taxes.

  • Participate in tax planning and manage reserve activity.

  • Research ad hoc tax issues and present determinations.

  • Maintain desktop procedures and SOX compliance.

  • Update and maintain tax calendar.


  • Bachelors degree in Accounting

  • 5+ years indirect tax experience industry and/or public.

  • Experience managing audits.

  • Advanced computer and Excel experience

  • Strong project management and organization skills.

  • The ability to manage multiple projects simultaneously and effectively.

  • A self-motivated and energetic attitude with a strong work ethic.

Additional (Preferred) Qualifications:

  • Masters Degree in Taxation

  • CPA

  • Experience with Netsuite, Zuora and Avalara

  • SaaS and/or telecommunications experience

  • Experience with researching indirect aspects of new country expansion


Posted: 2020-07-05 Expires: 2020-08-04

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Manager, Indirect Tax

Five9, Inc.
San Ramon, CA 94583

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