15 days old

Manager - Global Sales Enablement

Discovery Education,Inc.
Charlotte, NC 28209
  • Job Code
    130249693

Who We Are:

What makes Discovery Education a GREAT fit for you? We are the global leader in standards-aligned digital curriculum resources, engaging content, and professional learning for K-12 classrooms, and we partner with districts, states, and like-minded organizations to provide teachers with customized solutions that support the success of all learners. When you join the Discovery Education team, you become part of a fast-growing global organization that is empowering educators with the digital tools and professional learning they need to connect students to the real-world.

For candidates interested in taking their next career step in the educational technology space, Discovery Education offers the fast pace and excitement of working for a startup, the support of an established organization, and the opportunity to be on the front lines of innovation in an industry that is always growing and transforming. Team members enjoy a high-energy, purpose-driven work environment as well as tremendous opportunities to grow, learn and make a difference. We are an organization focused on diversity and inclusivity that provides opportunities to engage with people from a variety of backgrounds. If you like working with a curious, collaborative, high-performing team, Discovery Education is the place for you.

Living Our Values:

Discovery Education is a company that lives and breathes its Values. By doing so, we position our organization to continue leading the education technology world.

Our Values:

INNOVATION: We drive a culture of innovation within our organization and with our partners to prepare leaders of tomorrow.

CONTINUOUS IMPROVEMENT: We commit to continuous improvement by anticipating and adapting to the changing needs of our partners and the educational landscape.

EMPOWERMENT: We empower all learners by providing highly engaging, relevant experiences our partners trust.

INTEGRITY: We hold ourselves to the highest-standards and conduct ourselves with integrity in all that we do.

COMMUNITY: We connect and support our global community of learners.

INCLUSIVITY: We strive to build a company with people from diverse backgrounds, so we can better enable all learners to reach their highest potential regardless of race, gender, socio-economic standing, sexual orientation, language, ability, location, or technology.

What Youll Do:

The Sales Enablement team seeks a high energy, high potential individual to coach, train, and build processes in collaboration with cross-functional teams at a global scale.

The Manager of Global Sales Enablement will be a leader who sits at the center of Discovery Educations mission and vision, with a focus on the successful post-sale implementation of engaging digital curriculum and impactful professional learning. The key responsibility is supporting and scaling the teams who create and maintain customers for life! This will include onboarding new hires, internal sales and product training, creating and updating sales tools, implementing internal processes and frameworks, and serving as internal SME for products as systems.

Key Responsibilities:

  • Assess needs of post-sales teams to create and implement high-quality training initiatives and certification plans that support KPIs and our North Star.
  • Coordinate a multi-faceted plan for mentoring and coaching within and across Discovery Education partnership teams, focusing on post-sale teams.
  • Coordinate the design, implementation, and delivery of online learning modules associated within our internal LMS (Lessonly) to include new products, product changes, sales skills, partner onboarding, and systems use.
  • Collaborate directly with other leaders and teams across Discovery Education, including Human Resources, Marketing, and Product Development to coordinate, develop and deploy best in class sales tools and communication processes.
  • Gather field intelligence to inform and provide feedback on messaging, positioning, and creative events and marketing campaigns.
  • Communicate progress towards individualized goals and plans to direct supervisors, directors and managers.
  • Continuously seek to improve the quality and efficiency of coaching and training initiatives through qualitative and quantitative metrics.
  • Assist and lead onboarding sessions including sales skills, product knowledge and successful systems use.
  • Follow new hires through first 90 days with weekly touchpoints, coaching, and ongoing support in order to expedite ramp time.
  • Utilize and train teams on appropriate use of data and reporting to measure the quality of customer onboarding and drive use of renewable digital resources.
  • Lead and consult on post-sale team sub-committees to reinforce skills, facilitate peer mentorship, and drive key initiatives.
  • Maintain and communicate deep knowledge of all internal systems and how they support the sales cycle, including: Salesforce (CRM), Gainsight, Skedulo, and Looker

Preferred Skills:

  • Possess expertise of existing educational and industry trends to increase employees understanding and application within the field of educational technology.
  • Possess a thorough knowledge of the functional and educational aspects of Discovery Educations products and services.
  • Execute flawlessly Discovery Education demonstrations, presentations and consultations appropriate to developing the knowledge and capabilities of employees.
  • Bring strong knowledge of sales training methodologies with creative and unique ways to practice and scale with partner-focused teams.
  • Act as CRM, LMS, Microsoft Office Suite, and Sharepoint power user.

Who You Are:

The perfect candidate for this role will be a high energy leader, cheerleader, and coach who can command an audience, embrace a complex and changing environment, and bring cross-functional teams together to work towards a common goal. She/he/they will possess a growth mindset and team-oriented character - motivated by helping others succeed as much as individual success.

The ideal candidate will also possess a proven track record of revenue generation and quota attainment in complex, solutions sales (products and services) selling to a variety of decision makers, as well as large scale project management experience. She/he/they will also have strong interpersonal, presentation, organizational and verbal/written communication skills, attention to detail and the ability to manage a diverse workload.

  • Professional Experience: 3+ years in a coaching, training role with an additional 3+ years of experience in customer success, account management, project management, and/or sales role with a proven track record of territory management, consultative sales, and exceptional client relations. Additional background in education is preferred.
  • Knowledge & Skills:
    • Strong interpersonal, presentation, organizational and verbal/written communication skills, attention to detail and the ability to manage a diverse workload. Possess a growth mindset and team-oriented character - motivated by helping others succeed!
  • Education: Bachelors degree or an equivalent combination of skills, training, and experience
  • Technical Skills:
    • Suite of Microsoft Office, CRM/Salesforce preferred, Gainsight, Vidyard
  • Communication Skills: Excellent written and oral communication as well as strong interpersonal skills
  • Self-Motivation and Self-Starter: Driven self-starter with the ability to do what needs to be done without being micromanaged; ability to manage/prioritize multiple tasks, proactively manage numerous projects, and prioritize competing timelines; demonstrate a problem solving/ solution-oriented approach
  • Learning Orientation: Always willing to learn something new, not rigid in beliefs or expectations
  • Focus on Diversity: Have a demonstrated ability to understand, accept and engage with people of diverse backgrounds.
  • Sense of Humor: Because we all need to laugh sometimes
  • Flexibility/Travel: Candidate will have very limited travel requirements to office and training sites (10%)
  • Legal right to work in the United States

Discovery Education is an equal opportunity employer. Discovery Education is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information.



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Posted: 2021-02-11 Expires: 2021-03-14

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Manager - Global Sales Enablement

Discovery Education,Inc.
Charlotte, NC 28209

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