17 days old

Learning Management System Manager

Ethos Veterinary Health LLC
Woburn, MA 01801
  • Job Code

VetBloom, a division of Ethos Veterinary Health, is looking for a Learning Technology Manager to lead the planning, development, and operational performance of the VetBloom learning experience platform and all associated learning technologies.

VetBloom is a SaaS-based learning ecosystem for the veterinary industry, creating and curating best in class content for delivery to over 70,000 users through a fully customizable technology platform.

This is an entirely remote position for someone with a strong entrepreneurial spirit and a commitment the highest standard of customer success.


  • Manages all aspects of the LXP, website, eCommerce solution and other learning technologies to ensure consistency in learning design and methodology across a large learning ecosystem (75,000+ users), creating one continuous learner experience
  • Manages the product development roadmap, enhancements, roll outs, new functionality, appearance, and settings
  • Manages the daily operation, use, configuration, and governance of our LXP and other learning platforms and technologies
  • Provides online demonstrations of learning platforms to potential clients, as well as education and training to existing and new clients
  • Maintains procedures and policies to ensure the security, governance, and integrity of learning systems
  • Collaborates with functional partners throughout VetBloom to ensure in-depth understanding of business needs for the system and that the LXP and learning technologies are aligned with these needs
  • Manages vendors to ensure the seamless integration of high-quality vendor products with existing learning technology capabilities
  • Project-manages internal and external resources for project support of the LXP. Performs other projects as assigned related to the development and maintenance of the LXP and other learning technologies
  • Maintain security requirements, including management of user permissions and roles across multiple deployed tenancies
  • Maintains reporting dashboards to track essential measurement of the LXP and other Learning Technologies
  • Responds as the key escalation point to issues, bugs and addresses stakeholder feedback with urgency
  • Continuously seek out process improvements cross-functionally to create the best possible learning experience
  • Evaluates emerging technologies for their applicability to our organization and industry, seeking creative and non-traditional solutions to challenges
  • Uploads, tests and updates content in multiple formats. Assist with revisions, version control and other ancillary tasks related to online learning

Education, License and Job Requirements

  • Bachelor's degree in related field required; advanced degree desirable
  • 5-7 years' experience in LMS administration and at least 2 years' experience in a formal leadership role
  • Experience working within a healthcare environment is preferred
  • Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications
  • Previous experience working with learning technology platforms (LMS, eCommerce, WordPress, CMS, advanced eLearning creation tools, etc.)
  • Possesses a growth mind-set with the goal of finding innovative and creative solutions to existing challenges
  • The ability to work in a distributed, virtual work environment while maintaining strong relationships and excellent communication
  • Ability to quickly learn and understand new technology to assess applicability to our needs
  • Ability to troubleshoot and resolve technical issues and gain new technical skills quickly

Benefits of Working at VetBloom: Full-time Benefits are: Comprehensive Medical (which starts on your first day), Dental, 401k Retirement Savings Plan, Flexible Spending Plans, Veterinary Services Discounts, and Paid Vacation.

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need



Posted: 2021-04-20 Expires: 2021-05-21

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Learning Management System Manager

Ethos Veterinary Health LLC
Woburn, MA 01801

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