20 days old

IT Support Specialist

Harris Companies
St Paul, MN 55102
  • Job Code
Harris Companies

Job Category: Information Technology
Req. Number: ITSUP01281
Schedule: Full-Time
Posted Date: 2021-04-15
Location: St. Paul, MN 909 Montreal Circle St Paul, MN 55102, USA


The purpose of your role as an IT Support Specialist

As an IT Support Specialist, you will provide company-wide virtual and in-person technical assistance regarding computer systems, software and peripherals throughout the organization. This includes evaluating the user's request, quickly determining the appropriate resolution/escalation, communicating the resolution/escalation to the user, and fully documenting the process from the inception through closure and subsequent follow-up as consistent with Harris's support service level standards.

What we're looking for in you
  • 2+ years of help desk/technical support experience
  • 2+ years of experience diagnosing and resolving technical issues in a business environment
  • 4+ years of customer service experience
  • 4+ years of proficient understanding of Office productivity software
  • 2+ years of experience utilizing hardware and software diagnostic tools in a Microsoft Windows environment
  • Associates or Bachelor's Degree preferred in Information Technology or related

Your life at Harris

As one of the country's leading mechanical contractors, Harris offers you the best of both worlds: the stability, resources and opportunities of a national company, and the team culture, creative spirit and customer loyalty of a local business. If you thrive on variety and new challenges, we want to meet you!

From stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, we handle projects of all sizes and complexity from multiple regional locations across the country.

Harris Benefits

Visit our Careers Page for details:https://www.harriscompany.com/careers/employee-benefits-at-a-gla

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)



Posted: 2021-04-16 Expires: 2021-05-17

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IT Support Specialist

Harris Companies
St Paul, MN 55102

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