1 day old
2018-05-212018-06-20

General Manager 4 - Environmental Services / Custodial

Sodexo
Philadelphia, PA
  • Job Code
    71022
Careers Center | General Manager 4 - Environmental Services / Custodial
  • General Manager 4 - Environmental Services / Custodial

    Location US-PA-PHILADELPHIA
    System ID
    71022
    Category
    Environmental Services / Custodial
    Relocation Type
    No
    Employment Status
    Full-Time
  • Unit Description

    Sodexo is seeking a custodial General Manager of Environmental Services for the Philadelphia market.  St. Christopher's Hospital for Children is a 225 acute hospital. Will oversee a department of 58 FTE's in EVS and 4 in Linen and Laundry. The employees are on the Hospital payroll and are Unionized by 1199c.  Overall team of 80 employees at this fast paced 750,000 sq foot account.  

     

    Exceptional communication, unit financial, interpersonal and technical skills are necessary. This individual must have good knowledge of Sodexo EVS operating/housekeeping systems including FOSS and CARES, TRAKKAR and SHINE. Must be able to drive HCAHPS results to a high level and understand ENGAGE patient satisfaction process. Overall, will need to motivate hourly staff and maintain cleaning quality to a very high level. Driving client engagement and patient/employee satisfaction is essential for the success of this role. 

     

    Our ideal candidate will have demonstrated expert knowledge in the following areas:

    • Strategic thinker to connect best practice solutions to proactively serve client challenges
    • Strong financial acumen 
    • Floor care, day to day operations
    • Solid experience with infection control and patient satisfaction
    • Project & Contract Management experience
    • Keen awareness of employee performance management and development
    • Strong organizational skills
    • Creative problem solving acumen
    • Ability to drive and execute processes

     

    Proven results in positively impacting HCAHPS and patient satisfaction, superior interpersonal skills and a track record of being highly integrated with the ability to build relationships throughout the organizations they have previously worked at is a must. Must have experience with joint commission inspections and be completely familiar with all regulations governing hospitals, to include biohazard waste and pharmaceutical waste.  

     

    High Visibility. Challenging Opportunities. Rewarding Environment.  to this job today and become a GM of EVS.  We foster an environment where employees are family, where the work is invigorating and satisfying, and where we common values and a commitment to your future – your quality of life.

     

      online today!

     

     

    Position Summary

    Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.
    Key Duties
    - Establishes safe work environment for clients/ customers/staff.
    - Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement
    - Fully implement and adhere to the Sodexo Clients for Life process
    - Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.
    - Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.
    - Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements
    - Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
    - Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.
    - Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions
    - Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership
    - Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance

     

    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree           

    Basic Management Experience - 5 years              

    Basic Functional Experience - 5 years


    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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    General Manager 4 - Environmental Services / Custodial

    Sodexo
    Philadelphia, PA

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    Sodexo
    Philadelphia, PA

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