1 day old
2018-05-212018-06-20

General Manager 3 - Environmental Services / Custodial

Sodexo
Los Alamitos, CA
  • Job Code
    70734
Careers Center | General Manager 3 - Environmental Services / Custodial
  • General Manager 3 - Environmental Services / Custodial

    Location US-CA-LOS ALAMITOS
    System ID
    70734
    Category
    Environmental Services / Custodial
    Relocation Type
    No
    Employment Status
    Full-Time
  • Unit Description

    Sodexo is seeking a General Manager 3 - Environmental Services / Custodial for Los Alamitos Medical Center located in Los Alamitos, CA. This hospital was founded to meet the health care needs of a growing community.  Today, the Medical Center offers a wide range of services and innovative programs, and it is continually expanding and enhancing the services we provide. The medical center campus includes the Total Care Pavilion, three medical office buildings, an ambulatory surgery center, and the hospital facility.  The Total Care Cancer Center, Imaging Center, and Infusion Center are located in the Total Care Pavilion. Relocation is not offered at this time. 

     

    Our Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.

     

    Are you the experienced Environmental Services/Housekeeping Manager we’re seeking?

     

    We are looking for a candidate who:

    • is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system;
    • has in-depth knowledge of Sodexo ES systems and processes including TRAKKAR, UOS, Gold Check, ENGAGE and black light inspections;
    • possesses strong leadership skills and has the ability to work independently to drive program compliance and reach project target dates of completion;
    • has 3-5 years previous General Manager/Director level custodial or housekeeping experience in a hospital or health-care environment;
    • has the ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
    • has experience effectively managing projects within agreed upon time-lines;
    • has experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
    • is proficient with computers and other technology;
    • has experience with vendor and contract management, as well as union and contract negotiations;
    • has strong financial acumen and budget management experience; and
    • is bi-lingual with proficiency to communicate in the predominant native language of his or her team (preferred).

     

    Key Responsibilities:

    • Responsible for driving client and patient satisfaction scores
    • Provides a clean and safe environment for patients, visitors and staff
    • Works with the Environment of Care Committee and Infection Prevention Director
    • Effectively manages the Unit Operating System
    • Supports a diverse and inclusive workforce 

     

    Now!

    Are you ready to start your Sodexo career? now!

     

    Position Summary

    Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.
    Key Duties
    - Establishes safe work environment for clients/ customers/staff.
    - Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement
    - Fully implement and adhere to the Sodexo Clients for Life process
    - Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.
    - Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.
    - Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements
    - Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
    - Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.
    - Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions
    - Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership
    - Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance

     

     

    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree           

    Basic Management Experience - 5 years              

    Basic Functional Experience - 5 years


    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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    General Manager 3 - Environmental Services / Custodial

    Sodexo
    Los Alamitos, CA

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    Sodexo
    Los Alamitos, CA

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