3 days old

Food Operations Manager 3

  • Job Code
Careers Center | Food Operations Manager 3
  • Food Operations Manager 3

    Location US-CA-LA MESA
    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description

    Sodexo is currently seeking Food Operations Manager 3/Registered Dietitian, to join our food services healthcare team at Sharp Grossmont Hospital, in La Mesa California. The Food Operations Manager 3/Registered Dietitian is a high level, strategic management position that will report directly to the General Manager and will be responsible for day to day oversight of patient food service satisfaction, operational effectiveness and project management at this unit.


    Additional Job Responsibilities include:

    • Oversees all aspects of patient services. 
    • Responsible for identifying process improvement initiatives and overseeing the implementation in all areas of patient services.
    • Oversees around 65-70 employees, including managers.
    • Ensures that employees demonstrate an active customer hospitality orientation towards patients, client and guests.
    • Responsible for ensuring the timely and accurate delivery of meals, nourishments, and snacks to patients.
    • Acts as the liaison between the dietitians, nursing managers and the unit.
    • Integrate fully within our client’s organization by becoming a trusted advisor with a customer service focus and project management drive.
    • Works to achieve company and client financial targets and goals.
    • Responsible for driving patient satisfaction results.
    • Regularly analyzes patient satisfaction data, financial results, and implements additional measurements and action plans in these areas to achieve optimal unit performance.
    • Ensures compliance to food safety, sanitation, and overall workplace safety standards.
    • Ensures regulatory compliance of unit. 
    • Must meets (or exceed) Sodexo standards of operations.
    • Creates a positive environment and successfully motivates and manages team.



    Position Summary

    Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
    Key Duties
    - Establishes a safe work environment

    - Assumes General Manager’s (GM) responsibilities and authority in his/her absence

    - Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

    - Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

    - Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

    - Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

    - Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree 

    Basic Management Experience - 3 years   

    Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




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    Food Operations Manager 3

    MESA, LA

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    MESA, LA

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