10 hours

Food Operations Manager 3

  • Job Code
Careers Center | Food Operations Manager 3
  • Food Operations Manager 3

    Location US-MA-BOSTON
    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description


    Sodexo is seeking experienced food management candidates for a Food Operations Manager opportunity located at Brigham and Women's Hospital located in Boston, MA.  


    This position will manage all patient dining operations including three patient kitchens, 1 VIP patient dining service, an infant formula room, and a large call center operation.  Additionally, this Operations Manager  will oversee the training and evaluation of the Dietetic Internship 4-week food service rotation for 12-14 interns a year.   This manager will oversee 4 direct reports, 20 supervisors and approximately 94 front-line staff; and collaborate with/support another 10 department managers to ensure effective operations of the Retail, Catering, and Culinary areas.     #LI #RDMGT #ANFP 

    Successful candidate should possess:

    • a senior level understanding of Acute Care operations
    • an excellent patient satisfaction skill set for success in this world class hospital/ research facility  
    • a data-driven skill set with the ability to create and utilize complex metrics in presentations and influence others in the decision making process 

    Brigham & Women’s Hospital is a major teaching affiliate of Harvard Medical School.  The account has 793 beds including the Dana Farber Cancer Center inpatient population.


    If you are an experienced and enthusiastic nutrition professional, this could be an opportunity to grow your career with Sodexo. 


    Click here to learn more about Sodexo Health Care


    Connect with this recruiter on LinkedIn or Twitter. Please visit our Network with Us page and consider signing up for our Career Connections eNewsletter. Connect with Sodexo Recruiters on LinkedIn.


    Connect, Search and all on the go with the Sodexo Jobs App! Available for smart phones and BlackBerry


    Position Summary

    Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
    Key Duties
    - Establishes a safe work environment

    - Assumes General Manager’s (GM) responsibilities and authority in his/her absence

    - Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

    - Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

    - Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

    - Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

    - Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree 

    Basic Management Experience - 3 years   

    Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




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