4 days old

Food Operations Manager 2

LAS CRUCES NM-Albuquerque Houston Jacksonville Miami New York San Antonio PR-San Juan LOS ANGELES, NM
  • Job Code
Careers Center | Food Operations Manager 2
  • Food Operations Manager 2

    Location US-NM-LAS CRUCES | US-NM-Albuquerque | US-TX-Houston | US-FL-Jacksonville | US-FL-Miami | US-NY-New York | US-TX-San Antonio | US-PR-San Juan | US-CA-LOS ANGELES
    System ID
    Food Service
    Relocation Type
    Yes - According to Grade
    Employment Status
  • Unit Description

    Are you an experienced Athletic Concession Operations Manager that has a passion for client relations and is looking for an exciting and challenging new position? Look no further!


    Sodexo Universities segment is seeking an exceptional Operations Manager 2 to serve as Guest Experience Manager to round out our outstanding management team at New Mexico State University in Las Cruces, NM.  The Operations Manager 2 will laisse between the athletic director and stadium athletic director, drive sales, coordinate ticket sales, parking and event day management for fan experience, and is responsible for leading the execution of exceptional business standards with regard to guest experience, operations, talent development and financial performance.


    Managing a staff of as many as 2 salaried managers and 50 hourly employees, this manager will  oversee an innovative, high end concession and suites catering operation for a very high end, high profile client.  Sodexo provides Concessions, Suites, Club and Banquet Catering as well as Expanded  Services at the various athletic venues on campus. 


    The successful candidate will work with a strong management team to deliver high quality food service operations at all venues.


    The Ideal Candidate will have:

    • Large Campus/University Stadium/Arena high volume concessions operations experience;
    • Commitment to providing stellar customer service – even at “peak rush” times, attention to detail, ability to delegate;
    • Experience mentoring and developing a talented and diverse staff, including scheduling and labor management of employees;
    • Solid financial background and acumen.

    *** RELOCATION ASSISTANCE is available for this opportunity!  ** 



    If you want to be part of a forward-thinking, passionate, and dedicated team who strive each day for excellence, then consider joining the Sodexo team!  Are you ready to start your Sodexo career?  now and join the team at NMSU.


    New Mexico State University is located in the beautiful Organ Mountain Range of Las Cruces New Mexico, just a short 30 minute drive from White Sands National Park. El Paso Texas is 45 minutes to the east while Albuquerque NM is a short 3 hour drive to the north.   #LI  


    Position Summary

    Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
    Key Duties
    - Establishes a safe work environment

    - Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

    - Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

    - Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

    - Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

    - Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree
    Basic Management Experience - 2 years
    Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




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    Food Operations Manager 2

    LAS CRUCES NM-Albuquerque Houston Jacksonville Miami New York San Antonio PR-San Juan LOS ANGELES, NM

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