11 hours

Food Operations Manager 2

  • Job Code
Careers Center | Food Operations Manager 2
  • Food Operations Manager 2

    Location US-NH-EXETER
    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description



    Sodexo is looking to bring on a Food Operations Manager 2 to our Exeter Hospital, a vibrant 100 bed acute care hospital located in the Seacoast area of New Hampshire.  


    In this role, you will be directing and participating in all of the daily operations for AYR for patient meals, full-service Café with 1.3M in sales, and catering operations of 100K in sales. Responsibilities will include:  cash handling/management, marketing/signage, scheduling, inventory/ordering, training and development of staff, direct customer interaction and supervision of up to 48 nonunion hourly associates and the executive chef. Hours for the position are every third weekend and rotating shifts 6:30, 9:30 and 10:30 as well as rotating holidays. 


    Job responsibilities include:

    • Delivering high quality food service
    • Achieving company and client financial targets and goals
    • Developing and maintaining client and customer relationships
    • Development of strategic plans
    • Creating a positive environment
    • Ensuring Sodexo Standards

    The successful candidate will possess at least 2-5 years of food management experience with a focus on patient and retail operations, a solid understanding of food safety and sanitation guidelines, computer literacy as well as excellent leadership, communication and customer service skills. Prior experience using LEAN Six Sigma methodology is a plus as well as ServeSafe certified.



    We are looking for a leader interested in growing in this role and within our system.

    Position Summary

    Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
    Key Duties
    - Establishes a safe work environment

    - Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

    - Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

    - Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

    - Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

    - Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree
    Basic Management Experience - 2 years
    Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




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