6 hours

Environmental Services / Custodial Operations Manager 3

Jacksonville, FL
  • Job Code
Careers Center | Environmental Services / Custodial Operations Manager 3
  • Environmental Services / Custodial Operations Manager 3

    System ID
    Environmental Services / Custodial
    Relocation Type
    Employment Status
  • Unit Description

    Sodexo is seeking an Environmental Services Custodial Operations Manager 3 at Florida's #1 rated Hospital.  Mayo Clinic, in Jacksonville, FL, is seeking a manager for Evening Shift (3pm start time) at this beautifully manicured 400 acre campus.  The unit includes a 304 bed hospital, Clinical and Administrative buildings along with Research, Dialysis, Sleep Center, and brand new 180,000 square foot Destination Medical Building.  The successful candidate will be responsible for clinical building cleaning, support hospital operations with discharge teams, and overall Patient Engagement and HCAHPS excellence.  The ability to be bilingual in Spanish would assist in managing this workforce.  


    Seeking a "Difference Maker" to enhance our overall impact for our patient satisfaction scores, employee engagement, and have a passion for training.


    Focus on:


    -Customer service & client relations

    -creating strategic action plans for work areas & project planning -strong computer skills to include: tele-tracking and email  --hospital or hotels EVS experience a plus

     -focus on patient satisfaction is paramount

     -Experience with LEAN principles 



    We are looking for a candidate who:


    -is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system;

    -has in-depth knowledge of Sodexo ES systems and processes including TRAKKAR, UOS, Gold Check, ENGAGE and black light inspections;

    -possesses strong leadership skills and has the ability to work independently to drive program compliance and reach project target dates of completion;

    -has 2-4 years previous custodial or housekeeping management experience in a hospital or healthcare environment;

    -has the ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;

    - has experience effectively managing projects within agreed upon timelines;

    -is proficient with computers and other technology.



    Sodexo offers a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment. 



      online today!






    Position Summary

    Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client, and regulatory requirements.


    Key Duties
    -Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

    -Assumes GM responsibilities and authority in his or her absence

    -Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

    -Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

    -Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

    -Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.



    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree 
    Basic Management Experience - 3 years
    Basic Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




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    Environmental Services / Custodial Operations Manager 3

    Jacksonville, FL

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