26 days old

Director, Employee Relations and Benefits - District Office

San Jacinto College
Pasadena, TX 77504
  • Job Code
    113775678

San Jacinto College

Equal Opportunity Statement: The San Jacinto College District is committed to equal opportunity for all students, employees, and applicants without regard to race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, sexual orientation, gender expression or identity, genetic information, marital status, or veteran status in accordance with applicable federal and state laws.


Responsibilities:
  • Provide problem resolution and conflict management guidance for employees and leaders at the three campuses and district office.
  • Provide proactive advice, guidance, and coaching to leaders on improving the performance and behavior of direct and indirect reports through feedback/coaching and corrective action.
  • Mentor, develop, and grow the employee relations and benefits function to ensure a high level of customer service.
  • Demonstrate success in designing and implementing performance management systems in a large organization preferably in a higher education environment.
  • Administers the on-line talent management system in the delivery of performance management components.
  • Receive/review/examine incoming EEO complaints from federal/state agencies; identify/research and preserve applicable record information; establish case files; and prepare responses.
  • Ensure that all necessary information is properly entered into the Banner system for purposes of eligibility premium payments, employee contributions, cost analysis and reporting.
  • Administer the College's retirement and benefits program as well as the voluntary annuity programs. Ensure conformity with state and federal laws and regulations.
  • Manage relationships with outside vendors to ensure plan documents are properly administered, maintained, and updated and contracts are effectively administered.
  • Develop, interpret, and implement college policies & guidelines relating to employee relations, performance management, and benefits.
  • Develop and administer training programs for employees and leaders at all levels of the organization on best practices in employee relations, performance management, and benefits.
  • Provides effective customer service to address benefit issues; Serves as a liaison between the College, the employee, and insurance carriers. Assists in the resolution of eligibility and benefit claim issues, including but not limited to employee appeals of denied claims. Responds to employee inquiries in a proficient and prompt manner.
  • Communicate with employees to ensure a better understanding of all policies in the areas of employee relations and benefits.
  • Serves as the College's HIPAA compliance officer. Assumes responsibility for the development and implementation of College policies pursuant to the Privacy Rules.
  • Coordinate with OD/Employee Development in implementing programs to address IDP needs.
  • Maintain competence in function through professional development.
  • Other duties as assigned.



Knowledge, Skills and Abilities:
  • Ability to lead and direct the activities of professional staff in the functions of employee relations, performance management, and benefits.
  • Ability to coach and influence employees and leaders.
  • Able to partner with leaders to bring resolution to employee concerns and benefit issues.
  • Ability to facilitate leaders and employees in group settings.
  • Able to develop training materials and user manuals and the ability to conduct training in a classroom setting.
  • Ability to assess and implement on-line training programs.
  • Knowledge of laws and regulations applicable to employee relations and benefits; the ability to apply this knowledge in recommending appropriate actions.
  • Experience investigating Title IX complaints.
  • Clear and concise verbal and written communications.
  • Able to confidentially maintain personal information. Understands and respects the sensitive nature of information and manages this responsibly to ensure issues are handled discreetly, effectively and efficiently.


Salary Grade: 34

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule

Requisition Number: req2163

Posting Close Date: 10/16/2019<br /><strong>San Jacinto College</strong><br /><br /><strong>Equal Opportunity Statement:</strong> The San Jacinto College District is committed to equal opportunity for all students, employees, and applicants without regard to race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, sexual orientation, gender expression or identity, genetic information, marital status, or veteran status in accordance with applicable federal and state laws.<br /><br /><br /> <strong>Responsibilities:</strong> <br /> <ul> <li>Provide problem resolution and conflict management guidance for employees and leaders at the three campuses and district office.</li> <li>Provide proactive advice, guidance, and coaching to leaders on improving the performance and behavior of direct and indirect reports through feedback/coaching and corrective action.</li> <li>Mentor, develop, and grow the employee relations and benefits function to ensure a high level of customer service.</li> <li>Demonstrate success in designing and implementing performance management systems in a large organization preferably in a higher education environment.</li> <li>Administers the on-line talent management system in the delivery of performance management components.</li> <li>Receive/review/examine incoming EEO complaints from federal/state agencies; identify/research and preserve applicable record information; establish case files; and prepare responses.</li> <li>Ensure that all necessary information is properly entered into the Banner system for purposes of eligibility premium payments, employee contributions, cost analysis and reporting.</li> <li>Administer the College's retirement and benefits program as well as the voluntary annuity programs. Ensure conformity with state and federal laws and regulations.</li> <li>Manage relationships with outside vendors to ensure plan documents are properly administered, maintained, and updated and contracts are effectively administered.</li> <li>Develop, interpret, and implement college policies & guidelines relating to employee relations, performance management, and benefits.</li> <li>Develop and administer training programs for employees and leaders at all levels of the organization on best practices in employee relations, performance management, and benefits.</li> <li>Provides effective customer service to address benefit issues; Serves as a liaison between the College, the employee, and insurance carriers. Assists in the resolution of eligibility and benefit claim issues, including but not limited to employee appeals of denied claims. Responds to employee inquiries in a proficient and prompt manner.</li> <li>Communicate with employees to ensure a better understanding of all policies in the areas of employee relations and benefits.</li> <li>Serves as the College's HIPAA compliance officer. Assumes responsibility for the development and implementation of College policies pursuant to the Privacy Rules.</li> <li>Coordinate with OD/Employee Development in implementing programs to address IDP needs.</li> <li>Maintain competence in function through professional development.</li> <li>Other duties as assigned.</li> </ul> <br /><br /><br /><strong><u> Knowledge, Skills and Abilities: </u></strong><br /> <ul> <li>Ability to lead and direct the activities of professional staff in the functions of employee relations, performance management, and benefits.</li> <li>Ability to coach and influence employees and leaders.</li> <li>Able to partner with leaders to bring resolution to employee concerns and benefit issues.</li> <li>Ability to facilitate leaders and employees in group settings.</li> <li>Able to develop training materials and user manuals and the ability to conduct training in a classroom setting.</li> <li>Ability to assess and implement on-line training programs.</li> <li>Knowledge of laws and regulations applicable to employee relations and benefits; the ability to apply this knowledge in recommending appropriate actions.</li> <li>Experience investigating Title IX complaints.</li> <li>Clear and concise verbal and written communications.</li> <li>Able to confidentially maintain personal information. Understands and respects the sensitive nature of information and manages this responsibly to ensure issues are handled discreetly, effectively and efficiently.</li> </ul> <br /><br /><strong>Salary Grade: </strong>34<br /><br />Salary is based on the Board-approved salary schedule for the current fiscal year. <a href="http://www.sanjac.edu/san-jacinto-college/salary-schedules" target="_blank"><strong>See Salary Schedule</strong></a> <br /><br /><strong>Requisition Number:</strong> req2163<br /><br /><strong>Posting Close Date:</strong> 10/16/2019<br /><br /> <img src="https://analytics.click2apply.net/v/xWMZLYhzeEMlHo6NuxxQe"> <br/><br/><strong>Required Education:</strong><br /> <ul> <li>Bachelor's degree in Human Resources, Organizational Development, or Business with HR concentration or other area of study.</li> </ul> <br /> <strong>Preferred Education:</strong> <br /> <ul> <li>Master's degree in Human Resources, Organizational Development, or Business with HR concentration.</li> </ul> <br /> <strong>Required Experience:</strong> <br /><br /> <strong>With Bachelor's degree in HR or related field:</strong> <br /> <ul> <li>Must have seven or more years of experience with a heavy emphasis in employee relations, performance management, and benefits. Must have three years leading and managing HR professionals.</li> </ul> <br /> <strong>With Bachelor's degree in unrelated field:</strong> <br /> <ul> <li>Must have ten or more years of experience with a heavy emphasis in employee relations, performance management, and benefits. Must have three years leading and managing HR professionals.</li> </ul> <br /> <strong>Preferred Experience:</strong> <br /> <ul> <li>Experience in a higher education environment desired.</li> </ul> <br /> <strong>Preferred Licenses/Certifications:</strong> <br /> <ul> <li>Certification as Professional in Human Resources (PHR) or Senior Professional Human Resources (SPHR) preferred.</li> </ul><p>PI113775678</p>

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Posted: 2019-09-18 Expires: 2019-10-19

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Director, Employee Relations and Benefits - District Office

San Jacinto College
Pasadena, TX 77504

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