1 day old
2018-05-202018-06-19

Digital Channels Manager

Bank of America
San Francisco, CA
  • Job Code
    bankofamerica-18018542SanFranciscoCA
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Company Bank of America

Job Title Digital Channels Manager

Jobid bankofamerica-18018542SanFranciscoCA

Location: San Francisco, CA, 94103, USA

Description **Job Description:**



With workforces becoming increasingly mobile, the need to provide a versatile mobile banking product for our corporate and commercial clients that frees employees from their desktops has become vital! We are in a new era of banking with technology trends and innovation increasingly impacting our industry. We have a tremendous opportunity and responsibility ahead of us - this will require new and improved processes and an innovative mindset to compete, including design leadership and advocating a design thinking culture.



We are seeking a seasoned, passionate and highly talented UX and UI Designer to lead our mobile design team. As an integral member of the team, you will design and help implement mobile banking experiences for our Corporate and Commercial Banking clients. Additional opportunities to assist in design will include our web and API teams.



Your focus will include all areas of UX and UI design, including interaction design, visual design and user research. You will collaborate closely with product managers, front-end developers, and business analysts on early stage prototypes up through final product implementation. You’ll advocate for what users want, need and expect from the products we develop, and have a knack for translating our strategy and complex business asks into efficient and intuitive mobile user experiences.



We seek your skill set and passion to help us advance our current mobile offering and achieve our firm wide goals of _bank of the future_ and to be our clients go to bank.



Examples of responsibilities:



+ Apply user-centered design (UCD) processes to identify user needs and create compelling solutions

+ Create wireframes, site maps, schematics, user workflows, icons, mockups, and working prototypes to document the intended user experience

+ Collaborate with product, technology, front-end developers and quality assurance testers to ensure products are implemented per design specs

+ Work with other members of the product and UX team to plan, conduct and synthesize user research



**REQUIRED SKILLS**



+ 5+ years of work experience in UX and UI Design focused in Mobile (Prototyping/Visual Design/Research/Information Architecture)

+ Strong knowledge of mobile user experience across devices and platforms

+ Experience conducting user research and translating insights into designs

+ Experience evaluating product analytics and KPIs and translating insights into designs

+ Ability to handle multiple projects and designs concurrently



+ Knowledge of Agile development process



Additional Asks



+ Portfolio of design work for demonstration

+ Passion and curiosity are a must



**DESIRED SKILLS**



+ Experience in website design and user experience

+ Experience in design around marketing efforts such as email, video and data visualization

+ Knowledge of Design Sprint processes

+ Proficient with Axure and/or Photoshop preferred for purposes of creating wireframes, icons and prototypes



Bank of America will consider for employment qualified applicants with criminal histories consistent with San Francisco ordinance 17-14 and federal law applicable to Bank of America.



**Posting Date** : 03/29/2018



**Location** :

San Francisco, CA, 555 California St (CA5705),

Chicago, IL, 135 S LA SALLE ST (IL4135),

New York, NY, BANK OF AMERICA TOWER, ONE BRYANT PARK,

Charlotte, NC, ONE BANK OF AMERICA CENTER, 150 N COLLEGE ST,

- United States



**Travel** : Yes, 15% of the time



**Full / Part-time** : Full time



**Hours Per Week** : 40



**Shift** : 1st shift



**Assistance for Applicants with Disabilities**



Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .



**Diversity & Inclusion**



At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



**Frequently Asked Questions**



Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.



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Digital Channels Manager

Bank of America
San Francisco, CA

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Bank of America
San Francisco, CA

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