8 hours
2018-07-162018-08-15

Catering Manager 3

Sodexo
Tampa, FL
  • Job Code
    72583
Careers Center | Catering Manager 3
  • Catering Manager 3

    Location US-FL-TAMPA
    System ID
    72583
    Category
    Food Service
    Relocation Type
    No
    Employment Status
    Full-Time
  • Unit Description

    Sodexo HealthCare is seeking a Catering Manager 3 for Moffitt Cancer Center located in Tampa, Florida to grow the Sodexo brand within the facility.  Moffitt Cancer Cener is a world leader in cancer research and treatment. The right candidate will possess an eye for detail, the ability to lead a diverse team and the desire to grow the business.  This person will possess a strong customer service focus, ability to listen effectively to catering customer events, direct and supervise catering deliveries while maintaining a high level for quality for every event.

     

    If you have the following skills set, we would love to hear from you:

    • 3-5 years of experience in a Catering Manager role in Hotel, Country Club or Conference Center setting is a plus
    • Experience managing Executive Members and multiple Executive Catering events from start to finish.
    • Experience training and leading catering staff on high level customer service
    • Exceptional communication skills, professional and customer services oriented. This position will work closely with the client and Sodexo General Manager.
    • Knowledgeable of MS Office programs/Familiar with Sodexo programs is a plus.
    • Customer-driven and strong track record of in organizational development, time management and detail oriented
    • Experience training & developing hourly/management staff, supervising and coachiExperience working with other chef’s to assure food quality, menu, recipe, techniques, menu developing, food & labor cost.

    Managing Banquet Operations

    • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
    • Applies knowledge of all laws, as they relate to an event. 
    • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
    • Adheres to and reinforces all standards, policies, and procedures.
    • Maintains established sanitation levels. • Manages departmental inventories and maintains equipment. 
       

    Participating in and Leading Banquet Teams

    • Sets goals and delegates tasks to improve departmental performance.

    • Acts as a liaison to the kitchen staff.

    • Leads shifts and actively participates in the servicing of events.

     

    Ensuring and Providing Exceptional Customer Service

    • Interacts with guests to obtain feedback on product quality and service satisfaction

    • Responds to and handles guest problems and complaints.

    • Empowers employees to provide excellent customer service.

    • Ensures employees understand expectations and parameters.

    • Strives to improve service performance.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

     

    Is this opportunity right for you?

    At Sodexo, you will find the ingredients for a great career in leadership and management specializing in patient services, patient satisfaction and performance excellence with benefits including schedules that encourage work-life balance and continuing education opportunities; you’ll enjoy an improved quality of life that’s unique in the health care industry. 

    Position Summary

    Oversight of catering activities for a medium to large size location/unit with less than $1.5M in managed catering volume. Complex events with a high degree of hands on involvement in catering solutions.  Large amount of high profile events. Strong client interaction.
    Key Duties
    - Oversight of Sodexo resources, recipes, systems and use of catering programs to direct daily catering events including; food production, inventory, product deliveries, invoices, and procurement operations.
    - Oversight of the sales process for catering and/or conference services. Works with client and customers to design events.
    - Ensures employees have appropriate equipment, supplies and resources to perform their job, and meet goals, cost controls and deadlines as assigned.
    - Establishes and maintains a safe work environment including both food and physical safety in order to comply with all regulatory and Sodexo standards in various environments. Drives the Zero Harm mindset.
    - Complies with budget requirements by controlling costs (i.e. labor, inventory, equipment, materials) and making adjustments when necessary
    - Supervises employees by delegating, assigning and prioritizing activities, and monitoring operating standards
     

     

     

    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree
    Basic Management Experience - 2 years
    Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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    Catering Manager 3

    Sodexo
    Tampa, FL

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    Sodexo
    Tampa, FL

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