8 hours

Catering Manager 3

Tampa, FL
  • Job Code
Careers Center | Catering Manager 3
  • Catering Manager 3

    Location US-FL-TAMPA
    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description

    Sodexo HealthCare is seeking a Catering Manager 3 for Moffitt Cancer Center located in Tampa, Florida to grow the Sodexo brand within the facility.  Moffitt Cancer Cener is a world leader in cancer research and treatment. The right candidate will possess an eye for detail, the ability to lead a diverse team and the desire to grow the business.  This person will possess a strong customer service focus, ability to listen effectively to catering customer events, direct and supervise catering deliveries while maintaining a high level for quality for every event.


    If you have the following skills set, we would love to hear from you:

    • 3-5 years of experience in a Catering Manager role in Hotel, Country Club or Conference Center setting is a plus
    • Experience managing Executive Members and multiple Executive Catering events from start to finish.
    • Experience training and leading catering staff on high level customer service
    • Exceptional communication skills, professional and customer services oriented. This position will work closely with the client and Sodexo General Manager.
    • Knowledgeable of MS Office programs/Familiar with Sodexo programs is a plus.
    • Customer-driven and strong track record of in organizational development, time management and detail oriented
    • Experience training & developing hourly/management staff, supervising and coachiExperience working with other chef’s to assure food quality, menu, recipe, techniques, menu developing, food & labor cost.

    Managing Banquet Operations

    • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
    • Applies knowledge of all laws, as they relate to an event. 
    • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
    • Adheres to and reinforces all standards, policies, and procedures.
    • Maintains established sanitation levels. • Manages departmental inventories and maintains equipment. 

    Participating in and Leading Banquet Teams

    • Sets goals and delegates tasks to improve departmental performance.

    • Acts as a liaison to the kitchen staff.

    • Leads shifts and actively participates in the servicing of events.


    Ensuring and Providing Exceptional Customer Service

    • Interacts with guests to obtain feedback on product quality and service satisfaction

    • Responds to and handles guest problems and complaints.

    • Empowers employees to provide excellent customer service.

    • Ensures employees understand expectations and parameters.

    • Strives to improve service performance.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.


    Is this opportunity right for you?

    At Sodexo, you will find the ingredients for a great career in leadership and management specializing in patient services, patient satisfaction and performance excellence with benefits including schedules that encourage work-life balance and continuing education opportunities; you’ll enjoy an improved quality of life that’s unique in the health care industry. 

    Position Summary

    Oversight of catering activities for a medium to large size location/unit with less than $1.5M in managed catering volume. Complex events with a high degree of hands on involvement in catering solutions.  Large amount of high profile events. Strong client interaction.
    Key Duties
    - Oversight of Sodexo resources, recipes, systems and use of catering programs to direct daily catering events including; food production, inventory, product deliveries, invoices, and procurement operations.
    - Oversight of the sales process for catering and/or conference services. Works with client and customers to design events.
    - Ensures employees have appropriate equipment, supplies and resources to perform their job, and meet goals, cost controls and deadlines as assigned.
    - Establishes and maintains a safe work environment including both food and physical safety in order to comply with all regulatory and Sodexo standards in various environments. Drives the Zero Harm mindset.
    - Complies with budget requirements by controlling costs (i.e. labor, inventory, equipment, materials) and making adjustments when necessary
    - Supervises employees by delegating, assigning and prioritizing activities, and monitoring operating standards



    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree
    Basic Management Experience - 2 years
    Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




    Before you go...

    Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

    Share this job:

    Catering Manager 3

    Tampa, FL

    Share this job

    Catering Manager 3

    Tampa, FL

    Separate email addresses with commas

    Enter valid email address for sender.

    Join us to start saving your Favorite Jobs!

    Sign In Create Account
    Powered ByCareerCast