5 hours

Catering Manager 2

  • Job Code
Careers Center | Catering Manager 2
  • Catering Manager 2

    Location US-TN-BRENTWOOD
    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description

    SodexoCorporate Services is hiring a Catering Manager for a corporate headquarters location with upscale catering events located in Brentwood, Tennessee.  The ideal candidate will have excellent client and customer service skills, be able to multi-task, lead by example, and direct employees in a fast paced environment.  Applicants should be detail-oriented and committed to the highest level of customer service.  


    Typical Schedule

    Predominantly Monday to Friday 


    If you have the following skills set, we would love to hear from you:


    Catering managers are responsible for planning, administering and supervising catering operations.

    Catering managers run the day-to-day catering operations. The most important part of our job is achieving and maintaining high standards of customer satisfaction.

    • Plan menus and interact with chef to ensure the client needs are met
    • Ensure health and safety regulations are strictly observed
    • Oversee food preparation, transportation and set-up activities to ensure successful event
    • Monitor the product quality
    • Maintain stock levels and order new supplies as required
    • Interact with customers if involved with front of house work
    • Respond to customer inquiries in accurate and timely manner
    • Coordinate and manage catering operations to assure quality services
    • Communicate daily with the management team, plan work schedules and check client requirements
    • Must be able to multi task with multiple events
    • Deal with customer complaints and comments
    • Ensure all events run smoothly from beginning to end
    • Take responsibility for each event and the assigned staff members
    • Supervise the housemen to ensure that all setups are according to the customers need
    • Lead by example and maintain service standards
    • Troubleshoot day-to-day problems and address them as they arise

    Position Summary

    Oversight of catering activities for a small to mid-size location/unit with $500k-$1M in managed catering volume. Medium complexity with a high degree of hands on involvement in catering events. Strong client interaction.
    Key Duties
    - Oversight of Sodexo resources, recipes, systems and use of catering programs to direct daily catering events including; food production, inventory, product deliveries, invoices, and procurement operations.
    - Oversight of the sales process for catering and/or conference service events. Works with client and customers to design events.
    - Ensures employees have appropriate equipment, supplies and resources to perform their job, and meet goals, cost controls and deadlines as assigned.
    - Establishes and maintains a safe work environment including both food and physical safety in order to comply with all regulatory and Sodexo standards in various environments. Drives the Zero Harm mindset.
    - Complies with budget requirements by controlling costs (i.e. labor, inventory, equipment, materials) and making adjustments when necessary
    - Supervises employees by delegating, assigning and prioritizing activities, and monitoring operating standards



    Qualifications & Requirements

    Basic Education Requirement - High School Diploma or GED

    Basic Management Experience - 1 year

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




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