10 days old

Business Systems Analyst

Vistage Worldwide
San Diego, CA 92121
  • Job Code
    135035935

POSITION SUMMARY

In this position our BSA will administer a wide range of cloud-based applications, workflow and data pipeline tools, providing the vital connection between our engineering and BI teams, and the business user community. You will have the chance to build expertise in several enterprise systems, work closely with our Salesforce developers and expert business users, and will lead development of related requirements, integrations, new platform selection and implementation. This position reports to our Business System Manager.

THE COMPANY

Vistage is the worlds largest CEO coaching and peer advisory organization for small and midsize business (SMB) leaders. We offer the most effective approach for SMB enterprises to achieve better results and grow faster as well as for SMB leaders to maximize their impact.

The 22,000+ members we serve are CEOs, owners and executives of SMB organizations located across the US and in 22 counties around the world. These SMB executives typically spend a day or more with Vistage every month to immerse themselves in our comprehensive platform for making better decisions, getting better results and becoming better leaders. Our platform features three core elements: valuable perspectives from a trusted group of peers, professional guidance and meeting facilitation from an accomplished business leader (the Chair), and deep insights from subject matter experts.

Vistage was founded more than 60 years ago and weve grown every year since then by innovating to stay on the cutting-edge of business and being relentless in delivering value to our members. Our success is demonstrated by the fact that Vistage member companies grow 2.2 times faster than non-Vistage peer companies. Learn more about us at www.vistage.com.

VISTAGE EMPLOYEE LIFE

Vistages success is anchored by a unique culture which reinforces employee commitment to the Vistage mission. It is a spirit of collective success and achievement which is also reflected in our workplace. Heres a sample of the employee experience that helps drive our success:

  • Welcome to our home. Our US headquarters sits in the heart of San Diegos UTC area. It features an open, modern aesthetic with lots of collaboration spaces, free lattes and Kombucha on tap! From our San Diego base, we collaborate with colleagues based across the country and around the world.
  • We sweat the details. Our onsite gym is decked out with Peloton bikes, a Mirror workout system and plenty of other equipment to keep your workout challenging and fresh. On-site yoga classes, chair massages and smoothie days also help to keep us focused and healthy!
  • We invest in your career. Each employee has an actionable career progression plan developed through individual collaboration with their manager. We focus on promoting from within and employee progression plans are complemented by all-staff development days held in our state-of-the-art learning center as well as access to tons of individualized development resources and a tuition reimbursement program.
  • We invest in you. Our employee benefits program is one of the most generous youll find. Fully-paid healthcare is provided for employees through Anthem Blue Cross along with access to dental, vision and life insurance coverage. Take care of your financial future with 401(k) matching funds eligibility after your first month as an employee and utilize the free individual investment counseling we provide to help you grow the money youve saved. Youll also start with 16 days of paid time off per year to allow you to relax and recharge . . . employees receive additional annual paid days off based on tenure.
  • We keep it fun! Whether youre enjoying our summer baseball outing, unwinding during an employee happy hour or toasting your co-workers at our epic annual holiday party, youll see that we take having fun as seriously as helping our members succeed! The office vibe is business casual with flexible schedules along with freedom to work from home in bunny slippers if thats your thing! We value mutual respect and laughter . . . we hate stiff formality. Youll have regular access to Vistage executivesour CEO even buys everyone doughnuts several times a year to fuel his informal employee chats!

Vistages culture and sense of mission drives employee loyalty: more than half of our staff has been with the company for five years or longer. Are you ready to start your Vistage journey?

THE VISTAGE BUSINESS SYSTEMS ANALYST POSITION

We set the bar high and constantly take on new challenges. Vistage is a fast-paced environment where every day is game day. Were accountable, inclusive and have an all-in attitude as we set goals and take action. We love celebrating your success but dont have time for excuses. Do you have what it takes?

You will be responsible for the successful execution of the following key responsibilities:

  • Administrator and functional expert of various cloud based applications selecting and implementing new platforms, leading integration projects, onboarding and managing users, providing functional support and change management, monitoring data integrity, supporting the BI team and cross-system reporting requirements.
  • Platforms may include many of: Cvent, Hopin, Eloqua, Hubspot, Blueconic, Zoom, Box, WorldApp,, Slack, Tableau, Smartsheet, Asana, Formsite and others. Specific experience of these platforms is not required but advantageous.
  • Ensuring effective integration of these applications with our core platforms, Salesforce and Wordpress working with the respective development teams to build and operate integrations that may include middleware tools (eg Zapier) and API-based custom connections
  • Manage and maintain tools used for data pipeline based integrations, including CData connectors, dbAmp and custom SSIS packages. MS SQL experience is highly advantageous.
  • Work with the Business Systems Manager to document business requirements, develop technical requirements and coordinate engineering efforts around backoffice platforms including our custom membership management and portal platforms, Salesforce, order processing and accounting platforms.
  • To manage cloud vendor relationships including licensing and consulting engagements; to maintain domain expertise of competitors, emerging technologies, relevant technical standards, compliance issues.


WHAT WE ARE LOOKING FOR

  • We are seeking a business system analyst (or business system administrator) with hands-on experience of complex, cloud-based enterprise applications, including access management, integration, data integrity, building functional expertise and providing support to both the IT teams and business users. Example application domains include event management, marketing automation and CRM, collaboration tools, form-based workflows and project management tools.
  • You will be used to working with vendor support teams, quickly absorbing new functional domains, attend vendor demos and training, and be responsible for ensuring we make best possible use of off-the-shelf features.
  • You must have experience analysing and documenting business processes, and connecting them with applications (eg CRM, SFA, ERP). In this role you will be a hands-on user of many of the applications, with admin rights and/or configuration control.
  • In this role a high level of data literacy is required you must be used to developing reports, analysing data across multiple systems, troubleshooting integrations you will routinely use Tableau and/or build simple SQL queries
  • You will often work closely with our Salesforce developers and admins, as we use Sales Cloud as our central application platform experience with Salesforce will be a big advantage, and you will be expected to build SF admin skills in this role.
  • Be an excellent communicator and collaborator, used to working with other engineering teams, analysts, support staff, business users and executives

QUALIFICATIONS

  • 3+ years experiencing enterprise, cloud-based software applications in an SME environment, including direct administrative responsibility, hands-on functional expertise
  • Track record of successful cloud software implementations, including experience working with both vendor support teams and providing internal, business-facing expertise
  • Experience and/or training in business system analysis, including requirements development, technical documentation, change management, project management
  • Experience administering Salesforce CRM (Sales Cloud) is advantageous
  • Experience with MS SQL, query development, SSIS based workflows is advantageous

PROFILE

Flexible; team member; organized; independent and inquisitive; strategic and analytical; detail-oriented; effective communicator; creative and lively intellect; appropriate sense of urgency; ability to learn new skills particularly technology; highly data-literate; risk aware

EDUCATION

Prefer at least bachelors level degree in Information Systems, Computer Science or related engineering discipline; related professional certifications and experience will also be considered

Vistage is an equal opportunity employer.





PI135035935

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Posted: 2021-04-26 Expires: 2021-05-27

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Business Systems Analyst

Vistage Worldwide
San Diego, CA 92121

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