4 days old

Aviation Club Manager

Houston, TX
  • Job Code
Careers Center | Aviation Club Manager
  • Aviation Club Manager

    Location US-TX-HOUSTON
    System ID
    General Management
    Relocation Type
    Employment Status
  • Unit Description

    Sodexo Aviation has an exciting opening for an  Entry level Aviation Club Manager for United Club lounge at IAH-Houston, George Bush Intercontinental Airport.


    Typical Shift

    5 am to 3 pm or 12 pm to 10 pm

    Must be able to work a flexible schedule


    As Aviation Club Manager, you will responsibility for insuring excellent front of house guest services for this first class lounge. We are seeking for entry level hospitality professionals with food service knowledge as well as experience supervising Bartenders, alcohol service, food servers and custodial staff. The members in these private clubs expect & deserve 5 star service.



    The ideal candidate would have:


    • 2-4 years of experience as a Supervisor or an Assistant Restaurant Manager or in a high end & Upscale setting or Hotel, aviation/lounge exp is a plus
    • Able to Lead the frontline staff in providing an exceptional customer service experience to the customers and guest we serve
    • excellent leadership and communication skills with the ability to maintain the highest of standards and implements company policies;
    • previous experience working in a high volume facility; and
    • strong management skills.
    • Employee relation
    • Client Interaction and High level of Customer Services.
    • Familiar with premium wine and spirits, mix drinks 

    Position Summary

    Provides supervision of two or more core services at a client site to ensure client satisfaction and retention. Implements strategies to meet Client and Company objectives and achieve profitable growth. Ensures high customer satisfaction through developing team members and delivering quality services.

    Key Duties
    - Directs daily operation of two or more core services at a site to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines.

    - Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards.

    - Assists in the development of new business service(s) for the client and implements the service program(s).

    - Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexo safety and loss prevention programs and with standards and procedures for the handling and storage of hazardous materials and/or waste and complies with all government regulations.

    - Manages the budget by controlling costs (e.g. labor, inventory, equipment, materials), complying with budget requirements and making adjustments when necessary.

    - Establishes operating standards, implements quality improvements and communicates them to employees.

    - Promotes and supports workplace diversity and inclusion initiatives.

    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree 

    Basic Management Experience - 3 years   

    Basic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




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    Aviation Club Manager

    Houston, TX

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    Houston, TX

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