15 days old

Assistive Technology Manager

Dartmouth College
Hanover, NH 03755
  • Job Code
    115157160


Dartmouth College



Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.

Position Information

Position Title
Assistive Technology Manager

Department
Student Accessibility Services

Position Number
1125944

Position Purpose

To manage Student Accessibility Services' (SAS) Assistive Technology Services to assure effective, quality, and timely access to, and delivery of, assistive technologies for undergraduate students with disabilities, including print-based impairments such as blindness, low vision, dyslexia, and other processing disorders.



Skills & Knowledge
  • Proficiency with a wide array of assistive technologies (TTS, STT, vision and hearing support, software and hardware, Mac and PC platforms and devices), basic computer programs (Microsoft Office Suite, Banner, Discoverer, FileMaker, OnBase, and Learning Management Systems.
  • Demonstrated experience with Web accessibility issues, including understanding of W3C Web Content Accessibility Guidelines, Section 508 of the Rehabilitation Act, and other applicable policies.
  • Demonstrated experience working with and training others with standard assistive technology software packages (e.g. JAWS, Kurzweil 1000, Kurzweil 3000, Dragon Naturally Speaking, Zoomtext).
  • Demonstrated experience translating complex technical information into a written format easily understood by a non-technical audience.
  • Demonstrated ability to provide supervision and evaluation for effective staff management.
  • Excellent customer service skills and experience working with a diverse clientele.
  • Outstanding interpersonal, written and verbal communication skills and demonstrated organizational ability. Ability to responsibly manage sensitive and confidential information.
  • Demonstrated experience leading and managing collaborative projects across departments. Ability to learn new software and technologies with relative speed and ease.
  • Demonstrated ability to communicate in a timely, clear and effective manner with all constituent groups within the College community.
  • Able to work in a fast-paced environment, work efficiently under competing deadlines, manage details and address multiple tasks that require rapid responses.
  • Outstanding proficiency in teamwork, collaboration, flexibility and organizational problem solving.
  • Have the character and ability to handle highly sensitive information and maintain confidentiality.
  • Excellent decision-making and problem-solving skills related to supporting equal access to support access to college programming for students with disabilities.
  • Be meticulous, accurate, and able to pay attention to detail.
  • Able to foster a warm, welcoming, inclusive, and professional environment for a diverse constituency. Relate well to a collegiate population.


Minimum Experience
  • Assistive Technology Professional Certification (ATP) preferred.
  • Two+ years prior experience in an educational setting, preferably with a college population.
  • Relevant experience working with postsecondary students with disabilities.


Minimum Education
  • College degree in instructional design, education, psychology, social work or related field preferred.
  • High school/Technical school degree considered with relevant employment experience.


SEIU Level
Not an SEIU Position

FLSA
Exempt

Employment Category
Regular Full Time

Department Contact for Cover Letter
Alicia Brandon, Associate Director of Student Accessibility Services

Special Instructions to Applicants

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.



Key Accountabilities

Key Accountabilities

Manage SAS Assistive Technology Services

  • Manage, coordinate, and supervise assistive technology services (including Alternate Format and Document Conversion and Real-Time and other Audio Captioning), to ensure quality and appropriate, accurate and timely delivery to students.
  • Work directly with students and review documentation to ascertain best access fit, advise about process, issues, options and resources, and/or arrange and coordinate services and equipment use, following-up as appropriate.
  • Effectively hire, train, supervise and evaluate regular, temporary and student staff who coordinate and provide timely assistive technology services to students.
  • Arrange for and ensure that media is captioned or transcribed (videos, film, webstreams, podcasts, audio files, etc.), identify and research materials needing conversion, manage textbook requests, coordinate scheduling with real-time captioning provider, and contact publishers and other sources as necessary to ensure prompt turnaround and meet student demand. Coordinate classroom set-up and troubleshoot as needed.
  • Maintain assistive technology data about consumer utilization of tools, programs, needs, loans and recommendations.
  • Manage and track assistive technology service needs for students, as well as software, hardware equipment loans, repairs, purchasing and licensing acquisition and upgrades in order to monitor inventory, manage budgets, analyze student need, and make related recommendations.
  • Keep current in the fields of assistive technology (tools and systems), education and classroom technology, and teaching and learning research, especially Universal Design for Instruction/Learning, in order to inform consumer accessibility needs while maintaining attention to cost management and sustainability. Apprise students of options for autonomy without compromising effective class access while at Dartmouth, and of low-cost and no-cost options for successful transition after college.
  • Research and secure professional development and vendor presentations for assistive technology software and equipment in order to broaden the department's and campus' understanding of related issues and resources.

Direct Services

  • Provide one-on-one, small group, and large group student trainings and support activities to equip students with skills and tools to help ensure personal success, and advise about technological approaches to personal productivity and disability management.
  • Collaborate, consult and coordinate with students, instructors/faculty and other campus partners as needed to ensure the timely provision of technology-related academic adjustments and services, plan access, consult, train, and troubleshoot, and facilitate understanding of the role assistive technology services can play in education.

Administrative and Campus Support

  • Represent SAS at campus events to educate the college community on accessibility and disability awareness, understanding, and inclusion, as well as recruit and retain students with disabilities.
  • Support the office's mission to foster inclusiveness and diversity and communicate respectfully with a diverse community.

Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.

-- Performs other duties as assigned.

PI115157160

<br/><br/><b>Dartmouth College</b><br/><br/><br/><br/>Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.<br/><br/><b>Position Information</b><br/><br/><b>Position Title</b><br/>Assistive Technology Manager<br/><br/><b>Department</b><br/>Student Accessibility Services<br/><br/><b>Position Number</b><br/>1125944<br/><br/><b>Position Purpose</b><br/><p>To manage Student Accessibility Services' (SAS) Assistive Technology Services to assure effective, quality, and timely access to, and delivery of, assistive technologies for undergraduate students with disabilities, including print-based impairments such as blindness, low vision, dyslexia, and other processing disorders.</p><br/><br/><b>Skills & Knowledge</b><br/><ul> <li>Proficiency with a wide array of assistive technologies (TTS, STT, vision and hearing support, software and hardware, Mac and PC platforms and devices), basic computer programs (Microsoft Office Suite, Banner, Discoverer, FileMaker, OnBase, and Learning Management Systems.</li> </ul> <ul> <li>Demonstrated experience with Web accessibility issues, including understanding of W3C Web Content Accessibility Guidelines, Section 508 of the Rehabilitation Act, and other applicable policies.</li> <li>Demonstrated experience working with and training others with standard assistive technology software packages (e.g. JAWS, Kurzweil 1000, Kurzweil 3000, Dragon Naturally Speaking, Zoomtext).</li> <li>Demonstrated experience translating complex technical information into a written format easily understood by a non-technical audience.</li> <li>Demonstrated ability to provide supervision and evaluation for effective staff management.</li> </ul> <ul> <li>Excellent customer service skills and experience working with a diverse clientele.</li> <li>Outstanding interpersonal, written and verbal communication skills and demonstrated organizational ability. Ability to responsibly manage sensitive and confidential information.</li> <li>Demonstrated experience leading and managing collaborative projects across departments. Ability to learn new software and technologies with relative speed and ease.</li> <li>Demonstrated ability to communicate in a timely, clear and effective manner with all constituent groups within the College community.</li> <li>Able to work in a fast-paced environment, work efficiently under competing deadlines, manage details and address multiple tasks that require rapid responses.</li> <li>Outstanding proficiency in teamwork, collaboration, flexibility and organizational problem solving.</li> <li>Have the character and ability to handle highly sensitive information and maintain confidentiality.</li> <li>Excellent decision-making and problem-solving skills related to supporting equal access to support access to college programming for students with disabilities.</li> <li>Be meticulous, accurate, and able to pay attention to detail.</li> <li>Able to foster a warm, welcoming, inclusive, and professional environment for a diverse constituency. Relate well to a collegiate population.</li> </ul><br/><br/><b>Minimum Experience</b><br/><ul> <li>Assistive Technology Professional Certification (ATP) preferred.</li> <li>Two+ years prior experience in an educational setting, preferably with a college population.</li> <li>Relevant experience working with postsecondary students with disabilities.</li> </ul><br/><br/><b>Minimum Education</b><br/><ul> <li>College degree in instructional design, education, psychology, social work or related field preferred.</li> <li>High school/Technical school degree considered with relevant employment experience.</li> </ul><br/><br/><b>SEIU Level</b><br/>Not an SEIU Position<br/><br/><b>FLSA</b><br/>Exempt<br/><br/><b>Employment Category</b><br/>Regular Full Time<br/><br/><b>Department Contact for Cover Letter</b><br/>Alicia Brandon, Associate Director of Student Accessibility Services<br/><br/><b>Special Instructions to Applicants</b><br/><p>Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.</p><br/><br/><b>Key Accountabilities</b><br/><p></p> <tr> <th>Key Accountabilities</th> <td><p>Manage SAS Assistive Technology Services</p> <ul> <li>Manage, coordinate, and supervise assistive technology services (including Alternate Format and Document Conversion and Real-Time and other Audio Captioning), to ensure quality and appropriate, accurate and timely delivery to students.</li> <li>Work directly with students and review documentation to ascertain best access fit, advise about process, issues, options and resources, and/or arrange and coordinate services and equipment use, following-up as appropriate.</li> <li>Effectively hire, train, supervise and evaluate regular, temporary and student staff who coordinate and provide timely assistive technology services to students.</li> <li>Arrange for and ensure that media is captioned or transcribed (videos, film, webstreams, podcasts, audio files, etc.), identify and research materials needing conversion, manage textbook requests, coordinate scheduling with real-time captioning provider, and contact publishers and other sources as necessary to ensure prompt turnaround and meet student demand. Coordinate classroom set-up and troubleshoot as needed.</li> <li>Maintain assistive technology data about consumer utilization of tools, programs, needs, loans and recommendations.</li> <li>Manage and track assistive technology service needs for students, as well as software, hardware equipment loans, repairs, purchasing and licensing acquisition and upgrades in order to monitor inventory, manage budgets, analyze student need, and make related recommendations.</li> <li>Keep current in the fields of assistive technology (tools and systems), education and classroom technology, and teaching and learning research, especially Universal Design for Instruction/Learning, in order to inform consumer accessibility needs while maintaining attention to cost management and sustainability. Apprise students of options for autonomy without compromising effective class access while at Dartmouth, and of low-cost and no-cost options for successful transition after college.</li> <li>Research and secure professional development and vendor presentations for assistive technology software and equipment in order to broaden the department's and campus' understanding of related issues and resources.</li> </ul> <p>Direct Services</p> <ul> <li>Provide one-on-one, small group, and large group student trainings and support activities to equip students with skills and tools to help ensure personal success, and advise about technological approaches to personal productivity and disability management.</li> <li>Collaborate, consult and coordinate with students, instructors/faculty and other campus partners as needed to ensure the timely provision of technology-related academic adjustments and services, plan access, consult, train, and troubleshoot, and facilitate understanding of the role assistive technology services can play in education.</li> </ul> <p>Administrative and Campus Support</p> <ul> <li>Represent SAS at campus events to educate the college community on accessibility and disability awareness, understanding, and inclusion, as well as recruit and retain students with disabilities.</li> <li>Support the office's mission to foster inclusiveness and diversity and communicate respectfully with a diverse community.</li> </ul> <p>Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.</p></td> </tr> <tr> <th>--</th> <td>Performs other duties as assigned.</td> </tr> <img src="https://analytics.click2apply.net/v/2rGrVLFKWojRhZVPFJrpR"> <p>PI115157160</p>

Categories

Posted: 2019-11-04 Expires: 2019-12-05

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Assistive Technology Manager

Dartmouth College
Hanover, NH 03755

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast