27 days old

Account Manager

Link Engineering Company
Dearborn, MI 48120
Account Manager - Dearborn, Michigan 



Discover your potential. Pursue your passion.

Link Engineering Company (LINK) is a premier designer and manufacturer of precision test equipment, we specialize in developing customized solutions for Automotive, Aviation, Off-Highway, Rail, and Civil Engineering industries. We are headquartered in Plymouth, Michigan, outside of Detroit, and maintain testing laboratories, manufacturing, and support facilities around the globe.


 


Established in 1935, we have been a family-owned company for generations, we treat our customers and employees as if they are part of our family. We set our employees up for success, as they are given constant opportunities to learn and develop new skills. As many of our team members have been with LINK for a generation or more, the LINK team is equipped with a wealth of knowledge, providing decades of hands-on experience and out-of-the-box thinking to OEMs and suppliers everywhere.



We are looking for a talented Account Manager who is responsible for managing and growing a portfolio of customers. Assess, clarify, and validate customer needs and requirements for providing sales proposals and providing technical application support throughout the sales process. In this position, you will also be responsible for working directly with customers and ensuring that deliverables are within scope.



Main Responsibilities:



  • Manage and grow a portfolio of customers

  • Assess, clarify, and validate customer needs and requirements

  • Review customer requirements to meet customers needs

  • Establish sales proposal

  • Ensure all sales orders and setup and launched

  • Deliver sales results that meet and/or exceed sales goals established by management

  • Provide Engineering and Operations with maximum opportunity for success

  • Manage customers expectations and work with customers, engineering, operations, and project management

  • Achieve successful acceptance and high customer satisfaction

  • Monitor and report on competitive activity and provide sales and marketing feedback on customer and industry direction

  • Remain alert for sales opportunities relevant to a new area and other LINK businesses

  • Ensure work is performed in a safe manner using all available safety equipment.

  • Adherence to company policies.

  • Adherence to LINK quality process and procedures and identify continuous improvement opportunities implementing through our quality system.

  • Be a role model and advocate of the LINK culture that is consistent and emphasizes the identified mission, vision, and values of the organization.

  • Embody the Ownership Brand Driver (Accountability, Commitment, Can-Do Attitude, Courage, & Humility) 



Qualifications:



  • Bachelors Degree in an engineering discipline or equivalent work experience in automotive laboratory-based brake testing.

  • Sales or Customer Service Experience (preferred)

  • Proficient in Microsoft Office Applications (Excel, Word, PowerPoint)

  • Demonstrated experience as a highly motivated and self-directed employee



Other:



  • Available for international travel 1-2 times per year

  • This position is located in an office and involves sedentary work. Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.



 


LINK is an Equal Employment Opportunity Employer Minorities/Females/Veterans/Disabled. VEVRRA Federal Contractor.

LINK is an E-Verify employer. E-Verify is an internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employees to electronically verify the employment eligibility of their newly hired employees in the United States.



Accessibility for Applicants with Disabilities: If you need a reasonable accommodation for the online application process due to a disability please call 1-734-453-0800. Please provide your contact information and details about the posted position of interest. Only inquiries regarding assistance for those who need accommodation with the online application process due to a disability will be returned.



Note to all Agencies / Direct Placement: LINK has a team of dedicated recruiters who are responsible for all hiring needs. Our practice is to partner and work with our approved vendors only and on an as-needed basis. LINK has identified and finalized our list of preferred vendors and the review process has been closed. We do not accept resumes from recruiting agencies that are not a preferred vendor, have not been authorized or approved by Corporate Recruiting to partner on a position and have not signed LINKs vendor agreement. Any resumes submitted from unapproved vendors will be considered unsolicited, and LINK will not be obligated to pay a referral fee.

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Posted: 2021-03-18 Expires: 2021-04-17

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Account Manager

Link Engineering Company
Dearborn, MI 48120

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