1 day old
2018-01-192018-02-17

Service Delivery Consultant / Project Manager, Global Delivery Center of Expertise

Bank of America
Charlotte, NC
  • Job Code
    bankofamerica-17079955CharlotteNC
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Company Bank of America

Job Title Service Delivery Consultant / Project Manager, Global Delivery Center of Expertise

Jobid bankofamerica-17079955CharlotteNC

Location: Charlotte, NC, 28230, USA

Description **Job Description:**



• Leads / influences people, process, and technology projects/changes for Global Delivery Center of Expertise (GDCE) delivery centers using enterprise change management tools and other tools unique to GDCE.



• Partners with US based CIO leaders and GDCE Delivery Teams to develop and transition plans, including project plans, risk assessments, implementation plans, and success metrics to sustain change.



• Partners closely with enterprise, regional, and local Legal, Op Risk, and Compliance control functions to identify and mitigate offshoring risks.



• Accountable for analyzing present-state, developing alternative future-state approaches and facilitating implementation. Plans, organizes, monitors, and controls projects using appropriate tools and techniques to ensure efficient project completion.



• Strong project management skills, including the ability to prioritize work and meet deadlines.



Required Skills:



+ 3-5 years of Project Management experience

+ 2+ years in Risk Management or Compliance

+ International Service Delivery experience

+ History of successfully partnering with key business partners

+ Successful work history that demonstrates the ability to influence

+ Excellent verbal and written communication skills

+ Business acumen re: risk management and enterprise compliance variables and processes

+ History of applying analytical skills to drive project deliverables to completion



Desired Skills:



PMP Certification



**Posting Date** : 12/05/2017



**Location** :

Charlotte, NC, GATEWAY VILLAGE, 800 W TRADE ST,

- United States



**Travel** : Yes, 5% of the time



**Full / Part-time** : Full time



**Hours Per Week** : 40



**Shift** : 1st shift



**Assistance for Applicants with Disabilities**



Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .



**Diversity & Inclusion**



At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



**Frequently Asked Questions**



Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.



Categories

  • Management

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Service Delivery Consultant / Project Manager, Global Delivery Center of Expertise

Bank of America
Charlotte, NC

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Service Delivery Consultant / Project Manager, Global Delivery Center of Expertise

Bank of America
Charlotte, NC

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