1 day old

Sales Support Manager – Global Commercial Banking (New York)

Bank of America
New York, NY
  • Job Code
Company Bank of America

Job Title Sales Support Manager – Global Commercial Banking (New York)

Jobid bankofamerica-17079719NewYorkNY

Location: New York, NY, 10176, USA

Description **Job Description:**

The Sales Support Manager provides overall leadership to the sales support team servicing multiple market level client teams. Leads day-to-day administrative and operational support as key member of the market leadership team, and acts as liaison with various business partners to ensure client and associate satisfaction. Manages a team of 15 or more associates in multiple locations, states, and/or markets. Reports to the Regional Sales Performance & Support Executive. Key Accountabilities include: 1) Manages Sales, Client Satisfaction and Operational support activities provided by Commercial Support Specialists (CSS). Includes managing and overseeing day-to-day Client Management Process (CMP) sales support activities including prospecting support, Navigator input and integrity, pitch book content collection, preparation of client team meeting agendas and communication of CMP-related events and follow-up activities. 2) Manages day-to-day administrative and business support activities provided by Administrative Assistants (AA). Includes management and oversight of day-to-day operational business support activities, including routine office management activities, as well as more complex duties including associate and client meetings and events, reports preparation and production, etc. 3) Responsible for operational risk, audit, and compliance requirements including managing the fraud process from end to end; maintaining close partnership and working relationship with the Fraud unit; reduces and controls Non-Credit Losses 4) Liaisons with key partners and is responsible for continuous process improvement. Manages relationships with key partners (e.g.: Client Delivery and Service, Product Delivery, etc) to ensure optimal effectiveness.

Required Skills:

+ 5-10 years of successful management and leadership experience in leading a team enabling sales activities.

+ Strong ability to coach, motivate and develop team.

+ Influence management,relationship-buildingand conflict resolution skills

+ Demonstrates solid business acumen and data analytic abilities in support of sales activities.

+ Strong written and verbal communication.

+ Bachelor’s degree required


+ Knowledge of Global Commercial Banking businesses and CMP

+ Sales experience

+ Analytical abilities

**Posting Date** : 12/04/2017

**Location** :


- United States

**Travel** : Yes, 20% of the time

**Full / Part-time** : Full time

**Hours Per Week** : 40

**Shift** : 1st shift

**Assistance for Applicants with Disabilities**

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .

**Diversity & Inclusion**

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

**Frequently Asked Questions**

Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.


  • Sales / Business Development

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Sales Support Manager – Global Commercial Banking (New York)

Bank of America
New York, NY

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Sales Support Manager – Global Commercial Banking (New York)

Bank of America
New York, NY

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