6 hours

Retail Manager 3

  • Job Code
Careers Center | Retail Manager 3
  • Retail Manager 3

    System ID
    Food Service
    Employment Status
  • Unit Description

    We have an exciting career opportunity for a Retail Manager 3 at University of Louisville Hospital in Louisville, KY. Sodexo provides food and nutrition services for patient dining, retail café operations and onsite catering. Our Retail Manager will be responsible for managing the day to day operations for the retail café and onsite coffee shop .  University of Louisville Hospital is a 300 bed acute care facility with one main cafeteria.  The Retail Manager 3 will manage 25 plus employees and over 2 million in volume. 


    Responsibilities include:

    • Managing all retail food operations including cafe and coffee shop
    • Ensuring compliance with HACCP and menu systems
    • Cash management and cash controls
    • Special projects

    At Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. Sodexo designs, manages and delivers comprehensive service solutions through On-site Service Solutions and Motivation Solutions to create an outstanding experience for the people we serve.

    Position Summary

    Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.
    Key Duties
    - Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
    - Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
    - Manages cash handling protocols & control procedures according to Sodexo policies.
    - Maintains client satisfaction for food quality & customer service.
    - Accountable for the execution of service quality by maintaining the highest level of delivery.
    - Supervises day-to-day work activities of food service workers, supervisors & managers. 




    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree
    Basic Management Experience - 2 years
    Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations


    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




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