2 days old

Project Manager - Workforce Management Specialist

Buffalo, NY
  • Job Code
Careers Center | Project Manager - Workforce Management Specialist

Project Manager - Workforce Management Specialist

System ID
General Management
Relocation Type
Employment Status

Unit Description

Sodexo has 2 new openings for a Workforce Management Specialist – Project Manager. This position is a part of the Labor Optimization team within the Sodexo Service Operations Team. This role will work directly with our operators to help develop and implement end to end workforce management practices, starting with service delivery standards, financial objectives, zero-based scheduling, contractual compliance, and expanding to managing employee performance (attendance policies), evaluating and making recommendations on hiring, compensation and optimal staffing levels. The objectives will be accomplished by supporting the implementation of and training on all current and future labor management tools and systems, as well as best operational practices. The role will also support mobilization and new unit opening to ensure that our new business opens correctly with the full standards implemented right from the start, by leveraging the same tools and processes.


The role will focus on operational processes in both Food and FM operations, so multiservice experience and understanding will be very important. The ideal candidate will be very analytical, and will methodically seek to understand the root causes of labor-related challenges, and offer thought-out, sustainable and scalable solutions, balancing between the focus on short term gains, as well as long term system capabilities, end to end processes, and technological integrations. The candidate will gain knowledge and ability to the principles of Lean Six Sigma to analyze root causes, prioritize efforts, and measure results.


The role is virtual, but proximity to major airports, and either Gaithersburg or Buffalo offices is a plus.

Travel to client sites throughout the country is a requirement of this position for up to 50% of the time.


Position Summary

Responsible for the overall management, coordination, implementation, execution, control and completion of specific projects (outside IS&T). This includes identifying resources and coordinating the efforts of team members and/or third-party contractors or consultants in order to deliver projects according to plan, deadlines and budgetary constraints. In collaboration with the Project Sponsor and/or key stakeholders, defines the project scope, goals, objectives and deliverables that support business goals and objectives. Reports on progress, resolves obstacles and oversees quality control throughout the project life cycle as well as successful implementation of the final product/program/process. 

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree
Basic Management Experience - 3 years
Basic Functional Experience - 3 years experience within functional area or project management


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




  • Management

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Project Manager - Workforce Management Specialist

Buffalo, NY

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Buffalo, NY

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