1 day old
2017-11-162017-12-16

Production Services Lead

Bank of America
Charlotte, NC
  • Job Code
    bankofamerica-17036245CharlotteNC
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Company Bank of America

Job Title Production Services Lead

Jobid bankofamerica-17036245CharlotteNC

Location: Charlotte, NC, 28230, USA

Description **Job Description:**



This is Level2 production support role where responsibility includes:

Triaging simple to complex issues related to Information Delivery applications involving Java/J2EE and Oracle.

Additional knowledge of .Net and Genesys technologies will be helpful

Incident management, Problem management, change management using BMC Remedy tool and can provide on-call support

Meeting the Service levels for resolution of reported application issues

Routine meetings with various different teams like business users, Development, Infrastructure team

Understand the application architecture to triage different type of production issues

Co-ordinate with different teams to perform routines like validations for mandatory patch/upgrades/DR etc

Answers questions from the business as well as provide adhoc queries when requested 



5+ years of experience in: JAVA, J2EE, REST Web services, Spring, Struts

Strong experience with Java and Web development.

Good Knowledge of Oracle Database

Working knowledge of UNIX

Production Support Experience is a MUST



**Posting Date** : 09/06/2017



**Location** :

Charlotte, NC, GATEWAY VILLAGE, 800 W TRADE ST,

- United States



**Travel** : No



**Full / Part-time** : Full time



**Hours Per Week** : 40



**Shift** : 1st shift



**Assistance for Applicants with Disabilities**



Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .



**Diversity & Inclusion**



At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



**Frequently Asked Questions**



Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.



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Production Services Lead

Bank of America
Charlotte, NC

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Production Services Lead

Bank of America
Charlotte, NC

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