14 hours

General Manager 4 - Food

  • Job Code
Careers Center | General Manager 4 - Food

General Manager 4 - Food

Location US-CA-San Francisco Bay area
System ID
Food Service
Relocation Type
Yes - According to Grade
Employment Status

Unit Description


Grow your career in a Management position with Sodexo! Sodexo is seeking an seasoned General Manager with a CDM  at Villa Marin Retirement Community  !


 *Relocation Assitance is Available*

Sodexo currently has a job available for a General Manager to join our Food Service Team at Villa Marin Retirement Community, in San Rafael, CA.  This position will report directly to an Area GM and works closely with the management team on menu development, resident relations, employee training, and innovative dining activities at this outstanding account.

Job Responsibilities include:

  • Provides hands on leadership and direction for around 20-25 employees in the back of the house operations.
  • Oversees food service production and service for resident dining and catering for this quality driven environment.
  • Oversees all aspects of the inventory, purchasing, cost analysis, cost controls, safety and sanitation.
  • Responsible for scheduling and meeting the labor cost goals for this account. 
  • Leads, directs and trains employees to continually improve performance and customer satisfaction;
  • Manages all dining events with enthusiasm while providing hands-on guidance during resident and client functions in order to produce outstanding dining experiences.
  • Manages the Sodexo Food Management System (FMS), and all Sodexo goal check standards.
  • Provides ongoing training and coaching to the dining team, including Sodexo required training.
  • Responsible for growing relationships with key client contacts as well as collaborating with the client and Sodexo management team on achieving annual operational projects and goals.
  • Ensures compliance with Sodexo quality standards.
  • Ensures compliance to food safety, sanitation, and overall workplace safety standards at all levels.
  • Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.
  • Drives resident satisfaction through offering superior food quality.

Ideally, qualified candidates will have the following experience:

  • Cerified Dietary Manager
  • Experience with food service operations in restaurant, hotel or senior living environment is desired.
  • Demonstrated experience supervising a food service team and exceptional human resource and supervisory/management/training skillset.
  • A strong production culinary background, ideally in an upscale food service setting.
  • Menu planning and design experience and an understanding of fine dining, special diets and allergens.
  • Background in catering, including menu planning, food production, and food presentation.
  • Ability to effectively communicate to multiple audiences and develop strong relationships with customers at all levels. This position will have direct resident and client contact.
  • A Focus on food consistency and quality and ability to positively impact resident satisfaction through food presentation and quality.
  • Ability to multitask and proven effectiveness in a fast paced environment.
  • Strong understanding of forecasting, food cost management, purchasing, inventory and labor management concepts.
  • Ability to successfully engage, lead and develop a team.
  • Ability to creatively and effectively problem solve and manage projects as well as take on additional duties as needed.
  • Ability to be flexible with schedule, as this position will require working some weekends and holidays.
  • Experience in resort, retirement community, country clubs or restaurants is ideal. 
  • Excellent computer skills as well as exceptional organizational and customer services skills.
  • Servsafe certified as well as working knowledge of HACCP and experience with Health and Safety audits.  
  • This management role will typically work 10:00 AM - 7:30 PM ,however; those hours may vary based on business needs.

Position Summary

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account.
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
Key Duties
- Directs all contract services.
- Oversees management/administrative team who are responsible for special functions, cash control and payroll.
- Customer and client satisfaction
- Drives growth
- Financial management

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree           

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




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