2 hours

Food Operations Manager 1

  • Job Code
Careers Center - Food Operations Manager 1

Food Operations Manager 1

System ID
Food Service

Unit Description

Currently, Sodexo has an exciting career opportunity for an experienced Food Services Operations Manager to oversee the Resident Dining and Catering services at Carroll College a private faith based liberal arts college located in Montana’s exciting capital city of Helena. This is a long standing Sodexo partnership of over 45 years contract.  Total enrollment is just under 1500, with a campus board population of approximately 800 on various meal plans in a newly renovated student dining hall. There is also catering throughout the year, conferences, retail and concessions. The board unit and catering will be the focus of this position, although for major events we adopt an 'all hands on deck' approach. The resident dining program is very strong as are all other sources of revenue and the client satisfaction is extremely high.


The Food Operations Manager will report to the General Manager and will oversee  up to 20 employees. The ideal candidate will:

  • Have previous Food operations management in a larger university setting or large volume sectors of Healthcare, Sports and Leisure, or large corporate settings - Sodexo experience preferred.
  • Be proficient in use of online Sodexo Food Management Systems for menu/recipe planning, ordering and inventory;
  • Demonstrate proven financial acumen/success: Food costs/ labor costs, budgets.
  • Be a people person with a strong focus with maintaining positive client relations; a solid manager/leader who is perceptive and has attention to details that make a difference – quality and presentation of food – customer service –
  • Be a multi-tasker, organized, innovative and an effective leader who can motivate their staff. – strong employee engagement through developing, mentoring, training and motivating encouraging staff to a high level of execution and pride/passion for what they do.
  • Be customer focused– including providing excellent customer service in a welcoming dining environment.

RELOCATION is available for this position!


This is an excellent opportunity for career growth within Sodexo Food Management!  Sound like the opportunity you have been looking for?   TODAY!  Join the Sodexo Team in Big Sky Country!#LI

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




  • Customer Service
  • Hospitality
  • Legal
  • Management
  • Retail / Wholesale

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