10 hours
2018-04-262018-05-26

Environmental Services / Custodial Operations Manager 3

Sodexo
Los Angeles, CA
  • Job Code
    68937
Careers Center | Environmental Services / Custodial Operations Manager 3
  • Environmental Services / Custodial Operations Manager 3

    Location US-CA-LOS ANGELES
    System ID
    68937
    Category
    Environmental Services / Custodial
    Relocation Type
    No
    Employment Status
    Full-Time
  • Unit Description

    Sodexo is seeking a Custodial / Environmental Services Operations Manager 3  to assist managing the Environmental Services Dept and oversee on-site training programs at UCLA Santa Monica Medical Center in LA. This facility is home to both educational and scientific programs in Health Sciences and is a 520 bed facility with over 1M in cleanable sq ft.  This is a Day Shift weekends and Holidays may be required. Relocation is not offered at this time.

     

    This position will be responsible for customer and client interaction, custodial inspection measurements, custodial operating levels, on-going training, quality, safety, pest control and the implementation of best practices. Will also be responsible for compliance, improved services, and timeliness of responses and validation of work quality.

     

    The ideal candidate will have prior experience in a Hospital environment, manage training programs, strong client/employee relationship-building skills and possess the ability to manage direct reports in multiple locations on the campus, and handle multiple priorities, quickly grasp situations and logically progress through solutions. Must be able to demonstrate in-depth technical knowledge of Environmental Services operations in the Health-care as an Manager, Sodexo programs and systems (TRAKKAR, UOS, Gold Checks, etc) as well as customer and employee relationship skills. Strong project management, analytical, communications and computer (Excel, Word and Power-Point) skills are needed for this role in conjunction with a comprehensive understanding of Sodexo’s corporate and CARES cultures. 

     

     The candidate must be/have:

    • Flexible and have the ability to work in a fast-paced environment.
    • Customer focused to enhance or improve the experience of the staff and patients.
    • Create and drive Training Programs 
    • Actively involved in Diversity Awareness.
    • Able to lead and strong communication skills.
    • Results and safety driven.
    • Prior high level ES ops manager required
    • Bilingual is a plus but not required
    • Must have prior contractor experience with proven track record in health care ES.

     

    Required: Good working knowledge of state & federal employment law; solid computer skills using Microsoft Word, Excel, and PowerPoint; good communication and presentation skills; detailed oriented, and well organized. High energy for fast paced environment. Client engagement and patient satisfaction is essential for the success of this role. 

    Position Summary

    Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client, and regulatory requirements.

     

    Key Duties
    -Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

    -Assumes GM responsibilities and authority in his or her absence

    -Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

    -Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

    -Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

    -Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.

     

     

    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree 
    Basic Management Experience - 3 years
    Basic Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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    Environmental Services / Custodial Operations Manager 3

    Sodexo
    Los Angeles, CA

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    Sodexo
    Los Angeles, CA

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