2 hours

Environmental Services / Custodial Manager 2

  • Job Code
Careers Center - Environmental Services / Custodial Manager 2

Environmental Services / Custodial Manager 2

System ID
Environmental Services / Custodial

Unit Description

Sodexo is currently seeking an energetic Environmental Services / Custodial Support Manager for the Philadelphia, PA area for healthcare.  This is a Regional Operations Support position (ROS).  The account is a large urban hospital seeking high energy EVS manager to support various functions, projects, and patient experience initiatives for a unit comprised of 100 employees. Successful candidates will have experience in large volume healthcare accounts and have a solid track record in driving operational performance. Experience in a union environment a plus.  This position may support other hospital accounts in the region for day shift.  


To be considered you will based out of the PA area and will require travel as business dictates, but could also support other healthcare accounts for Sodexo as needed within the region. This manager will have expertise and working knowledge of all aspects of a Environmental Services department and bring strong customer and client relations skills. The ability to be bilingual in Spanish would assist in managing this workforce.


This position will last up to 1 year in length and will provide the opportunity to  and begin your career with Sodexo, which will allow for development opportunities for future permanent opportunities. 


The successful candidate must be/have:


* Customer service skills to enhance or improve the experience of the staff and patients

* Able to communicate effectively and delegate responsibility efficiently

* Able to establish, develop, and maintain relationships and client satisfaction in custodial services to ensure account retention.

* Direct daily custodial operations to ensure employees have the necessary skills, equipment, and resources to complete their assignments.

* Previous floor care experience preferred.


The ideal candidate will have 3-5 years previous Sodexo Manager Level custodial or housekeeping experience in a hospital or healthcare environment. Proven results in positively impacting HCAHPS and patient satisfaction, superior interpersonal skills and a track record of being highly integrated with the ability to build relationships throughout the organizations they have previously worked at is a must. Must have experience with joint commission inspections and be completely familiar with all regulations governing hospitals, to include biohazard waste and pharmaceutical waste. This position will support leading a front-line hourly employees, TJC Prep, Support Audits Floor Care Projects, and will report directly to the District Manager.  Also, a proven Sodexo background with our UOS (Unit Operating Systems), TRAKKAR, ENGAGE, FOSS, CARES and demonstrated organized leadership style and drive for results.  Will need to hold all employees and management team members accountable for results on a daily basis to be successful in this role.   


High Visibility. Challenging Opportunities. Rewarding Environment.  to this job today and become a leader within Sodexo.  We foster an environment where employees are family, where the work is invigorating and satisfying, and where we common values and a commitment to your future – your quality of life.   today!

Position Summary

Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.

Key Duties
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.

-Provide leadership and direction to non-exempt employees
-Coordinate/conduct employee training
-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)
-Interact with outside vendors
-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.
-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified.
-Reviews and maintains assigned areas of the Sodexo/Client budget commitments



Qualifications & Requirements

Basic Education Requirement - Associate's Degree 


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




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