4 days old

Customer Service Representative

Jefferson Lines
Mason City, IA 50401

We are looking for Part-Time Customer Service Representatives to work at our customer call center in Mason City, Iowa!

Why Choose Jefferson Lines?

  • Dynamic work environment!

  • Opportunity for $1500+ in bonuses!

  • Great hours of operation! (7a-9p M-F, 7a-6p Sat-Sun)

Essential Duties:


  • Answer customer questions and concerns in a professional, friendly manner.

  • Take orders and fulfill ticket and bus bill requests for customers.

  • Provide information to the public and agents on the rural transit systems.

  • Provide customer service regarding scheduling, ticket information, and direct passengers

  • Problem solve any service or customer satisfactions issues that may arise.


  • Skills/Abilities:

  • Have detail-orientation.

  • Ability to calculate figures, amounts and statistics.

  • Ability to handle multiple tasks at one time.

  • Ability to problem solve quickly.

  • Selling skills.

  • Ability and commitment to handle information in a confidential manner.

Pay: $10.50 per hour 


Jefferson Lines is dedicated to diversity in the workplace and our policy is to provide equal employment opportunities to all qualified persons without regard to race, age, color, sex, religion, national origin, disability, veteran status, sexual orientation, gender identity and/or expression or other status protected by law.



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Customer Service Representative

Jefferson Lines
Mason City, IA 50401

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Jefferson Lines
Mason City, IA

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